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February 2024 by Mame Serigne Dieng
Mercii merci merci
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December 2023 by Annette Blanco
The manager of the store did not wanted to help me and sent me to call customer service. However customer service said that they should have been abled to help me with my account issue. I came back to the store and the manager received me with an attitude and never tried to help. There was an associate that came to me and decided to help me and also offered me a new free line. Months later I realized that the line was never free and I was paying for it. I am tired of T-Mobile stores playing with their customers and not doing their job correctly. But this store it’s been so far the worse customer service I have ever experienced in a T-Mobile store. Please do yourself a favor and don’t go there.
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August 2023 by Miss Ruiz
It's OK, the workers are new!!!
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August 2022 by Theodore Williams
i had a good experience with armaan....use to pay $50 but now paying $20 with everything unlimited and plus got a free line on an upgrade. Great guy...thanks armaan for helping me out
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July 2022 by Serigne modou lo
I got a good service
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October 2021 by ERICA SAMUEL
Great Customer experience, the sales guys, especially khan was so helpful.Khan suppose to close the store at 8 pm and i called him at 7:45pm and explained him the situtaion that i lost my wallet and phone ,khan understood my problem and he waited for me till 8:30pm and khan gave me a new phone and asked me to come and pay him tomorrow.i have never seen such a kindful guy ever and i paid him the next day.I will surely recommend my friends and family to this store .again thanks alot khan
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August 2021 by Veronica Amore
The best Metro store I've been ever in my life. The guy was super nice and helpful with everything. I would definitely recommend my friends and family here. Once again thanks Khan!
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April 2021 by Aprecious Davidson
Rude and terrible customer service. They refused to refund my brand new phone because customer service switched my new phone back to the old phone. He said I should t have called and who calls customer service. He then stated since I have an attitude he’s not refunding my money. His exact words were in not giving you nothing get out!!!! This was because he was mad customer service did their job. He then told me to return the following Wednesday but he wouldn’t put it in writing so that he can attempt to return my money. Mind you Wednesday is the day after the 7 day return policy ends. I have already reported them to the better business bureau and called a lawyer.
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January 2021 by William Hasan
Fast and courteous
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September 2020 by BHAVESHKUMAR THAKKAR
Very good experience. Good customer service. Good support.free phones , no contract. No surprise. My account in my mobile app, I can view and access anytime by metro by T-mobile.lots of verity & Good suggestions for silection of phone by staff. Android phone & iphone.?
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August 2020 by Apri Davidson
Rude and terrible customer service. They refused to refund my brand new phone because customer service switched my new phone back to the old phone. He said I should t have called and who calls customer service. He then stated since I have an attitude he’s not refunding my money. His exact words were in not giving you nothing get out!!!! This was because he was mad customer service did their job. He then told me to return the following Wednesday but he wouldn’t put it in writing so that he can attempt to return my money. Mind you Wednesday is the day after the 7 day return policy ends. I have already reported them to the better business bureau and called a lawyer.
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September 2019 by Mohammed Bathley
Nice people. very satisfied.
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August 2019 by Marc Jones
This store is the best in town. Great deals. Affordable prices. Employees go above and beyond. I purchased a memory card and am very satisfied. Thank You
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August 2019 by Jazmine Diaz
Awesome employees. I pay my bill here every month. Fast and the best service.
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August 2019 by Terry Griffin
The service is really good they help me transferred everything which i haven't seen at any other metro store