The CUIMC/Milstein Hospital Building provides excellent treatment and attention, with many noting a very good experience from start to finish. The homely ambience helps patients feel more relaxed. The heart center is described as the best place, with staff from guards to doctors noted as friendly, top notch, and working hard to ensure patient comfort. The nursing staff, support staff, and doctors are consistently highlighted as so kind and helpful. Specific floors, especially the 7th floor, receive praise for excellent care. Staff, including social workers and administrative services, are recognized for going above and beyond to provide support. Despite being understaffed, nurses and healthcare providers rally and do their best for patients with serious conditions, demonstrating hard work through thorough care and shift transitions. Valet parking is also noted as remarkable. The overall sentiment is deep appreciation for the staff's efforts.
I had an great experience in the heart catheter lab with the medical team. Very professional and warm. And recovery? WOW Exceptional!! Special shout out to the amazing staff on the fifth floor. Every single one of you took very good care of me. I had a most enjoyable stay with you. Thank you so much!
November 2025
The 3rd floor needs an overhaul and deep cleaning! The bathroom was old and gross. The elevator literally had garbage in it. Like someone swept and left it in the corner! The staff was nice and my doctor was awesome!
October 2025
My mom had her surgery here. Throughout the entire process, the doctor and the nurses called me and gave me updates on the situation. I never had to check in, because the staff was on top of everything. Only gripe is the drive, but if I needed surgery, I would go to this hospital. 10/10
