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November 2023 by John Ellis
A professional and efficient sale! From the introduction to the car to providing new plates and registration, Mini of Manhattan was great. Joe made buying a new car really easy.
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November 2023 by Dr. HRS
Marcus in sales. Mateo in finance. Moussa in tech. Great guys. Excellent at what they do. Reassuring and refreshing to see that there are still people who care about their customers and feel good about their jobs. 2nd Mini! Thank you!
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November 2023 by Robin Holmes
I just purchased my Countryman S ALL4 mini 2020. Moussa and Joe were the best greeters and tech persons. Jordan who was my sales associate was great to work with. He made the process easy and seamless. He was upfront, no hidden cost in the front end or back end!I'm getting use to my new mini after down sizing from an X5. I didn't realize there's a community of mini enthusiasts that comes with the deal, lol! I love it...
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November 2023 by Lynn Z
I'm very happy with the experience I had at Manhattan Mini Service Center. From the moment I dropped off my car to picking it up I received nothing but professionalism, curtesy and respect. The Service center is super clean and well organized. My service advisor Maileen provide excellent communication and updated me often. She texted the mechanics report to me with pictures and I was able to authorize the work before it was done. There were no surprises. I felt pricing was fair for the quality and expertise of the work. My car was returned to me running beautifully and clean inside and out. I will be returning here for all of my service needs.
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November 2023 by Eric Czervionke
I’ve recently leased a new electric Mini Cooper. Marcus was very helpful and was willing to work with me to get the car we wanted at a reasonable price. Moussa was also very helpful in getting me set up. Thank you.
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October 2023 by Alex Henao
The crew at MINI Manhattan is top notch. Received great service from Joseph (Joe) S. We placed our order online at the dealership and Joe kept us updated on the build and delivery of vehicle. We picked up a few months later and where completely satisfied with purchase. We also benefitted from the knowledge of the product specialist (Moussa) and financing teams expertise and experience (Matteo). Shout out to the whole crew!
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August 2023 by Karisma Karisma
Jordan,the Mini sales person, is very professional. I appreciate that he displays a "calm&collected" demeanor. He's not pushy. I missed a previous car deal,somebody got it ahead of me and I appreciate that he still updates me if something comes up. That's how I got the Mini because of his updates and follow-up. I also want to commend,Mussa, the man who accompanied me for testdrive and went through with the car details and help me set up the Mini app and etc.. he's very cheerful and full of positive-vibes. He's an asset to the company.
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August 2023 by Jodi Della Femina Kim
I had a great experience! I worked with Jordan, who came highly recommended by another MINI owner I know. He was extremely knowledgeable and made the entire process simple and incredibly efficient!
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August 2023 by Julia Masucci
We love our Mini! Joe, Matteo, Catherine and the whole team continue to be wonderful to work with, from leasing to purchase options, and the service department is also excellent. Thank you for everything!
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July 2023 by Mary G
Terrible service! The service department is totally unprofessional. The dealership even worst. They make a lot of mistakes and they do nothing to fix them.Avoid the Mini of Manhattan! The cars are amazing but this dealership is not up to the standards of a brand like Mini/BMW.The Mini of Ramsey is definitely better.
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July 2023 by Andrea Chinn
I just leased a mini Cooper from MINI of Manhattan and my experience was excellent. Everyone involved was friendly ,helpful as well as achieving for me exactly what I needed. I highly recommend Mini and BMW of Manhattan.
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July 2023 by Holly Brown
I am on my third mini and my experience with the Manhattan dealership just keeps getting better. From Catherine Clark the sales manager to Joe Scarmozzino to my mini genius, Moussa, I have received the highest service. Great service. A real professional team.
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July 2023 by Natasha L
Inefficient and unprofessional. I contacted them on Monday and scheduled a convertible test drive for Friday. When I came on Friday convertible wasn’t available for the test drive. In order to save time I decided to go with hard roof. I emailed them on Friday and asked for a link to order the car. It’s Wednesday and I’m still waiting for the link. Customer support keeps calling and emailing and promising me to get in touch with sales. I’ve told them multiple times that all I need is an email with the link but they just don’t get it
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July 2023 by John C.
Sales and Service both excellent. No one's fault but the physical facility is kind of a maze which increases both drop off and pick up time.
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June 2023 by Melissa Reyes
I recently purchased a new 4-door hardtop with Mini of Manhattan and can’t recommend them enough. This was hands down the easiest, most seamless car buying experience I’ve ever had. After searching locally in the Boston area for my perfect Mini with no luck, I reached out to Mini of Manhattan about a particular vehicle that I came across in an online search. Jordan helped me from start to finish with my out-of-state purchase. He walked me through each step thoroughly, was super responsive, answered all of my questions and went out of his way to work with my insurance to deal with the the “quirks” of the Massachusetts RMV. The entire process was quick and so much less painful than I anticipated, thanks to Jordan and the rest of the Mini of Manhattan team. The pickup process was a breeze. After a walkthrough of the car’s features, including setting up Apple CarPlay and the Mini app, and a few signatures, I was out the door with my gorgeous new Mini. Thanks to this fantastic team for a flawless experience!
