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November 2023 by Steve G.
I increasingly feel this store is getting even better. Prepared foods like their eggplant parmigiana, chicken pot pies , and prepared salads are a hit. Nice folks at the deli counter add to a pleasant experience that is exhibited by all the employees. Even the music is pretty good!
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May 2023 by Andrew G.
I popped in for a water and wound up purchasing a bunch of organic healthy chips and Cadbury British chocolate. This is a fantastic supermarket with a mouthwatering deli. The produce department is fresh and delicious as well. The manager was absolutely fantastic. I complimented how beautiful his store is. Thank you very much for a nice experience
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April 2022 by Meagan L.
Morton Williams has good variety in what is being sold. However, I ordered a rigatoni which was supposed to be hot but was cool when I ate it. It tasted good and had very good presentation. But, it was a bit overpriced. In addition, the staff was friendly for the most parts.
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November 2021 by Nilita V.
The worst customer service anywhere. And there's clearly a problem with refrigeration as their dairy products always rot way before the expiry dates. I would never shop here except for the convenience of it being next door. Finally after my last 'half and half' purchased there turned out spoilt, I took it back to show to the 'manager'- no I didn't have the receipt - why would anyone hold onto the receipt- it's not that you anticipate produce to be rotten? The expiry date was 1 month later! The so-called customer rep had the gall to tell me I must have kept the package out of the fridge. The Health Dept should really tour the premises and inspect their refrigeration.
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November 2021 by Food Belly S.
I used to order grocery delivery via Instacart from this Morton Williams, but I have since found that it's much nicer to order from Morton Williams directly, via their website. It's a more personal touch. They call and talk to you about items, substitutions, and questions, and all of the ladies that I've had to deal with at this location, I really, really enjoy talking to all of them! They're gems!So I'm sending a big shout out to Big Tan (that's my name for her), Arlene, and JoJo, and I'm grateful for the really great delivery service that this Morton Williams location has to offer. Thanks ladies!!
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August 2021 by Cool N.
They sell expired and rotted foods. They never clean the shelves. The freezer often breaks so foods defrost and then refreeze this has been going on for months. I am reporting them to consumer affairs. Do not shop here.
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July 2021 by Qing X.
Good place for groceries and late night snacks nearby soho. Fresh veggies and fruits. Decent buffet food, friendly staffs
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November 2020 by Evelyn H.
I have been buying pot pies from Whole Foods and this store's chicken pot pies are so much better. Flaky crusts, white fresh chicken, veggies. Love to find this item here. And, a pretty store to shop in. Thanks.
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August 2020 by Bob H.
Mask rules not being enforced. Today either an employee (or someone who was loitering comfortably, sitting down near the registers, reading) was there, mask on but nose not covered, and sneezed a few times. Loudly. No one said anything, so maybe they're used to it. I should have looked at some of the other reviews here before coming. Maybe I'll try again in 2021.
