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November 2022 by Dalis Mendieta
If I could give you 0 stars I would. Worse service ever! Have been on the phone for over 5 hours waiting to speak to a representative in the fraud department since they blocked my card for trying to make a purchase of $350. I'm amazed at how rude and incompetent the staff is. Couldn't even transfer my call instead decided to just give me the number. I also tried transferring money person to person through the zelle app and was unable to since they blocked me from doing so. Unbelievable! One customer less you will have.
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October 2022 by Isaac Joseph
I was working with Duane Wright. I provided all my information, but he never followed up with me as he said he would—very poor experience and unprofessional.
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January 2020 by aim Buck
Only one staff in the counter!!
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May 2018 by Frankie A.
Great customer service. Great people. No lines. Got a home equity approved really fast.
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March 2018 by Natalie H.
One of very few M and T locations in NYC, luckily this branch is near my workplace. I have come here to resolve issues I couldn't work out with customer service over the phone and have generally been pleased with the staff at this location. They have always been courteous and were able to solve my problems. I have never much of a wait, either, which makes it easy for me to swing by during lunch break. Usually it's not very busy. The bank area itself is pretty dismal and the cubicles and waiting area almost seem temporary. Clearly, the bank put zero effort into making this branch attractive to new customers. There is a 24 hour ATM attached
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April 2017 by Justin Cortes
This stupid bank bought my mortgage. Now I can't pay my mortgage after 9pm ET and I live on the West Coast! They also have the worst website I have dealt with. I hope this bank goes under and losses all their shareholder's cash.
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April 2017 by Amy M.
Horrible experience banking here. Was told on the phone from the bank's customer service department that I had to go into a branch to complete a certain transaction only to go into a branch to be told it could not be done in a branch. Clear lack of knowledge amongst those who work there, and a very frustrating experience. I would select somewhere else to bank if I were you.
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July 2016 by James Gordon
Great M&T bank service. They have always been extremely helpful with complex transactions. Very convenient location in mid-town with 24x7 ATM service. The address and location is right as of July 1, 2016.
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April 2016 by Marianne Leslie
It does exist it's on the corner. This is the bank I go to all of the time
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January 2016 by Rocco Dellaneve
Why won't Google just delete this
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September 2015 by Beth DuBon
Doesn't exist.
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May 2013 by Adam Sanders
Not there
