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August 2023 by joshua huertas
I sat with who I think was the Bank manager, Eric Williams, and I simply wanted to open a business checking account for a new business I have. He absolutely refused to show any hint of warmth or professionalism, and concluded the meeting stating "we can't open your account here". If you are an up and coming business owner, I recommend staying 100 miles from this bank.
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August 2023 by Kaynat Khanom
Very nice place. Stuff was very good. I was very satisfied with their service and behavior especially ‘chabraz’.
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June 2023 by Je Je
Rodney serviced me very well!
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February 2023 by Russell G
STAY AWAY IF YOU ARE LOOKING FOR A BUSINESS LOAN! I was accompanied into Eric William's office by a bank employee for a scheduled meeting regarding a loan. However, when I entered the senior branch manager's office, he didn't even say hello. He didn't stand up, look in my direction, or acknowledge my presence at all, instead remaining seated and focused on his computer screen. After a few awkward moments of silence, I sat down and explained the purpose of my visit. Williams' responses were terse, and his demeanor was arrogant and condescending. He was inconsistent in his explanation of loan terms and requirements, which further demonstrated his lack of concern for his clients. I realized that there was no point in continuing the conversation with someone who was so unprofessional and disrespectful.
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January 2022 by Adjanie Tollinche
Wow! I can't even believe this bank is not open on Saturdays! How people that works Monday thru Friday can deal with problems when this bank can accommodate us. I gonna close my bank account! This is unacceptable!!! Oh! And please ! Tell the security guy that he doesn't have to look all the customer like they were bank robbers !!!! Unbelievable!!!
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May 2020 by Rockquan Nelson
I actually would say this location makes me feel right at home, great staff , bank teller is amazing we always laugh and chat, we even laugh about how broke i am. When i go to this bank it’s very in and out! No headaches no long wait lines and again amazing staff!
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December 2019 by Maria Arrua
I visited this location on a Saturday Morning. Staff willing and able to help.
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June 2019 by Monique Canselo
Horrible experience first time visiting this branch. they denied me cashing a SCHOOL CHECK, told me that their system couldn't “verify†the account associated to this check that my COLLEGE cut for my work-study contributions. Ridiculous. The woman tried to even say that the date printed on my check wasn't valid when it was made out on a FRIDAY the same day as TODAY that i'm trying to cash it.
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May 2019 by Robin Lyn
I have read all the reviews for this location and I have to say my experience was completely different. They were very professional and welcoming. They took there time with me, answered all my questions and even guided me with a few decisions. Very respectful and down to earth. I absolutely loved my experience there and I would definitely recommend this Bank/Branch to anyone. Btw I transferred my bank from Chase to M&T. I made a great decision by doing so. Great customer service.
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February 2019 by Poetic G.
I went to this bank to withdraw money and noticed the next day that two withdrawals was done. It took me 5 days to clear up this matter. They tried to steal from my account but I caught it. I wonder how many times they stole that I didn't catch. The money was finally placed back in my account but I will never trust them again. Make sure your checking your account.
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February 2019 by Lisette B.
I went to this bank to withdraw money and noticed the next day that two withdrawals was done. It took me 5 days to clear up this matter. They tried to steal from my account but I caught it. I wonder how many times they stole that I didn't catch. The money was finally placed back in my account but I will never trust them again. Make sure your checking your account.
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November 2018 by dear boss
Ouch! All the 1star people are on to something! God! If you're not a homeboy you are BOTHERING them!
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September 2017 by Frances Joe
I have a very slow pace slower than a turtle
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May 2017 by Morgan Madea
Incredibly condescending and rude. Did not want to allow me to withdraw my own money. Will not be returning and will more then likely be closing my account .
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May 2017 by Furgencio Herrera
Slow service, charge for every transaction incl withdrawals, don't recommend
