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October 2023 by Юрий Бодня
Всё уже написано. Есть минусы, есть. Но по итогу всех "вычислений" для меня - здорово!!
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September 2023 by Silvergreeneyes
I love this store! The staff is friendly! But I don’t like the way of the company’s higher ups treats their employees with such disrespect.There was two incidents that I remember, the first incident was when I was shopping for a new pair of pants and I see that an employee coming up to their manager for a return and there was a short Asian lady with black eyeliner, who looked at the employee and was saying it in a bad way that they are busy and shooing her. I don’t know who the heck she is, but she shouldn’t be treating her staff like this.And the other incident, I don’t like about that lady that she said something bad an employee’s hair. this shouldn’t be an issue and she needs to calm down. It looks like that the employees are terrified of her. I’ll be not shopping again unless it’s necessary to.
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September 2023 by alicia velazquez
I was so happy to be able to visit this store in person! The organization of the store was excellent, and I was surprised to see a sizable amount of products other than stationary. From organizing tools to kitchenware, I left this MUJI location with many souvenirs!
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September 2023 by TK USA
Went to New York City and was staying at the AC hotel across from MUJI SUX. On Monday 9/25, I purchased two umbrellas that were advertised on sale for $19.90 each bc it was raining. I didn’t realize that MUJI overcharged me in the amount of $25 for each umbrella until later that night. I went the next day first thing on Tuesday 9/26 right when they opened and this lady first told me oh no those aren’t on sale and so I took her to the sign. Then a guy came over and said oh yes those are on sale for $19.90 each so I asked if they could adjust the amount I was overcharged and give me the credit for the difference that they overcharged me. However they said oh no you need a receipt. I asked well my receipt is in my hotel but I have my bank account showing I bought them and the actual umbrellas. Pretty much every well known good place can look the transaction up by a bank card or something and make it convenient for the customer who was from out of town, had the 2 umbrellas, came right away less than 24 hours after purchasing the umbrellas etc. They said no, that they need a paper receipt and did not even apologize for their mistake in overcharging me. It is 2023. MUJI claims to be all advanced and sell advanced products yet still can’t do a return without a paper receipt especially when I’m visiting from out of town and have the two umbrellas and can show my bank statement. And had my bank card????. It’s funny and ridiculous too. I was going to go up to my hotel to get my paper receipt but then realized that time is more important. I’d rather spend time exploring the city, then go back to such a d*** store that operates in the ancient times with the worst customer service and return policy. I threw the umbrellas away and bought much better ones (the MUJI ones were cheaply made and sucked and not even worth $10) and we will never go to a MUJI store again.
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August 2023 by Deepti Murthy
I have been going to MUJi since Singapore days so needless to say they promote a very high quality goods, Beautiful ? store and authentic Japanese vibe.. I go here often as you get everything from good quality cosmetics, stationary, storage, suitcases/luggage, packing cubes , clothing to very nice Japanese snacks.. it’s very conveniently located and very well priced !! It’s worth a visit if you want stuff and pocketful of Japanese zen . do try out their Humidifier they are phenomenal
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August 2023 by WillieMaeBrown
Great place to shop for anything, home goods, utensils, some foods, non-perishable, soap, toothbrushes, moisturizers, clothing, socks, men’s clothing, women’s clothing, school, supplies, etc. etc. etc.
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July 2023 by Jian L.
Fantastic place. Smaller store compared to others but the staff named John was extremely helpful. Would recommend visiting if you're touring new York and/or regularly use the port authority buses as it's right across the street.
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June 2023 by PJ S.
This store is smaller than others with less variety but it still has the Muji smell and the best pens ever!!!
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May 2023 by Sumit Gupta
Rude staff. The cashier was impolite. And only to people of color. Don’t waste your money here. The store at San Jose is so much better
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May 2023 by Elli Hong
Nice and clean store. Staff was nice and products are always great.
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April 2023 by Bella Jay
Pretty good store has a Lot a unique items like clothes, Home goods, pens. The prices was ehh. Nothing of my interest or anything that caught my attention, so I wouldn’t be coming back here.
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March 2023 by Daniela Urrieche
Love this store. I want to purchase everything that they have even if I don’t need it! Staff is very friendly and attentive.
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March 2023 by Daniel Delaney
I love their pens and I got a chance to see all the other things they sell. Well worth a stop.
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February 2023 by Griffin Clark
Items were returned to this store from an online order one December 23rd and have yet to be refunded. Mujis email system has failed to reply.Order# 103398716Items returned were:Product Code: 4548076316145Qty: 1 (PT Paper Notebook B5/5PC/30S)Product Code: 4548718360543Qty: 1 (Mech Pencil W/L.C. Grvty 0.5)Product Code: 4549337318625Qty: 1 (Mech Pencil Leads HB/40PCS/0.5Product Code: 450002185220Qty: 1 (Open Flat Notebook B6 Light Grey 80 Sheets)Product Code: 4550512039617Qty: 1 (HQ Paper Month/Weekly Planner/From Dec. 2022 B6 Red
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December 2022 by Vishwanath Aswathaiah
This is a wonderful store. The associates were very helpful in showing and explaining the things where there are placed in the store and what they are. I’d love to visit this store again for sure.
