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February 2024 by Sébastien Déséglise
They were amazing! My shoes look like new and they went above and beyond to make them look pristine. Highly recommend them!!
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December 2023 by Alex Tolstoy
The sole of my shoe fell off, and in an urgent situation the owner? fixed my shoe very quickly and for a reasonable price!
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May 2023 by G “CatsRGreat” Talley
This place is fantastic! My go-to shoe repair place in New York.
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April 2023 by Thomas Sipp
These guys are incredible!! I had a pair of Allen Edmonds loafers that were on the brink of death, they re-soled them completely and also cleaned up the leather for $85 (they prefer cash!) All in 24 hours!
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February 2023 by Alyssa McDevitt
These guys are great. A while back I got some boots from DSW for like 60 dollars and within a few months the heel on one of them got really springy. When I walked it felt like a limp. Brought these in and the first time around I don’t think I explained the issue properly enough. They just replaced the insoles for 80 dollars and I thought that would be it to fix it. I tried them on and still had the heel problem, so I brought them back and explained the issue a bit more specifically. They completely understood and it only took two days. When I got them back, it was completely fixed. I was told when they opened up the shoe it was completely destroyed on the inside, and the heel just kinda crumbled out lol. Looked completely fine from the outside. And since they got it wrong the first time they did this for free. Really classy people and they do a great job, can’t recommend them enough!!
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February 2023 by Frances E.
Amazing work! I was disappointed to lose a heel on a nice pair of boots that I hadn't owned for very long. New Paul's not only repaired the heel but also did a beautiful job entirely re-soling both shoes, since I wanted more tread. The price wasn't bad and was well worth it to conserve my favorite boots. I would definitely come back here again for another repair.
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January 2023 by Regina S.
The most excellent shoe repair place. They even constructed/refurbished my wheelchair cushion. It cost $70, but a new cushion would have been $250. The keep my riding boots shiny, very important for a beginning rider to have shiny boots.
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December 2022 by Thomas Keefe
They replaced the heel pieces of my boots quickly and for a good price, I think it was $40-45 in total.
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November 2022 by Robert Copeland
Superb workmanship delivered on time (overnight) with courteous, professional service. You could do no better.
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April 2022 by Therese T.
This place is very pricey so I would only go here for very expensive shoes. I brought a pair of Target loafers to replace the heel and half-sole for $50. The glue was a bit sloppy but it's not noticeable from the top.
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October 2021 by Tkeyah A.
Yes yes yes great fast service for my block heel it was ready within 30 minutes and they were organized, friendly, and fast. Anyone who needs a shoe repair should use this place. Make sure to bring both shoes!
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May 2021 by Cynthia Leung
He was really quick at fixing my watch wristband and was very reasonably priced. I would highly recommend them for your repairs
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March 2021 by Katya Riabinkina
Highly recommend! Very efficient service and great staff (owner?). Will be coming back.
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February 2021 by Nainika Roy
Fantastic experience at this business. I brought in four coats that needed zipper repair. Three of them needed zipper replacement and that was done perfectly. The fourth was fixed for free as it didn't require full replacement, but just some touching up. Great experience!
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December 2020 by Julie Y.
In 5 days, my new leather boots were stretched from a tight size 7 to a very comfortable 7.5!!! It cost me $35, but since these shoes are probably going to last years I'd say it's a pretty good deal.
