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June 2023 by Marianna O
Go somewhere else! I called for an appt 8:15pm appt. I showed up at 8:15pm , they would not do my manicure saying “we want to go home”No caring about my walking all the way to them and then canceling!
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May 2023 by Francesca Bova
Great experience so far... My first time, I will be back
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February 2023 by Tia Younginger
I came on a Saturday evening and was able to walk in. I got a gel mani/pedi. Sandy was awesome and so thorough (thanks, Sandy!). I am so pleased with my end results. The only reason I took off one star is because the process of taking my gel polish off was quite aggressive and caused two of my nails to break.Services: Pedicure
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October 2022 by ERICA
I love how detailed clean and precise their service is. I am in love and have been telling everyone I know.
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October 2022 by Erica D
I have had nothing but amazing experience here. Coco is the best!Services: Foot massages
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September 2022 by Angela J.
They're Amazing!! Always helpful and great with designs. I love their Spa Pedicures! They're the best!
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August 2022 by Echo E
People here are very impatient and just want me to pay!
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August 2022 by Alicia S.
This is definitely long over due but I have been going to Lily for UV gel nails for the past 2 years and I have never had a bad experience. She is always a pleasure to talk to and always does the best job on my nails! I wouldn't trust anyone else with my nails definitely come here!
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July 2022 by G G
Great experience here. I got uv gel with a design and my nails came out perfectly (shape, color, attention to detail etc) and the design came out better than my inspo picture. Pedi came out great too. Clean and great service, will be back.
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July 2022 by Roxann Clarke
Nail Technicians do an amazing job. I am very satisfied with every experience
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June 2022 by Jade B.
I stopped in here to get acrylics removed and had a bad experience. The tech did not soak my nails at all, she immediately jumped to clipping them short and then prying them off with a metrocard (this just seems unsanitary). It was painful and took off several layers of my natural nail; I don't expect my nails to look perfect after getting tips removed but I think soaking would've at least helped preserve my nails a little. When checking out I saw that "remove old set" was $8 on the register, but I was charged $18.50!! I asked why, and she said the $8 is only if you're getting a new service. So, if you don't want anything new done, they will charge you more than 200% of the price, which is absolutely ridiculous. A few extra bucks, sure, but an extra $10.50 on an $8 service is whack. I will not be back.
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May 2022 by Samantha G.
Nice place but there was no AC when I entered. All the windows are closed and it was hot inside. I got a mani/pedi. The pedi was decent, the water wasn't hot at all. When the lady began painting my toes nails, I let her know that the polish was too thick on one of my nails. She proceeded to tell me that my nail was thick. This was definitely rude, who says that to a customer. On to the manicure. The manicure was good. I didn't plan on painting my fingernails but she didn't even attempt to paint them. She asked me to pay and I was like do you plan on painting my nails, she said she didn't know. What do you mean, you don't know. Then it came time to pay, I left a small tip. I was charged a fee for using my credit card. There was no sign starting this would happen. I don't recommend this place. Or maybe it was just the person I had.
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February 2022 by Beata Lech
Amazing spa, a lot of non toxic colors, you can do everything there, mani and pedicure, eyelash extension, ear candle cleaning, face mask, massages and much more. Place is clean and everyone still have Covid masks on (what is great) it is very affordable for upper east side Manhattan. You should try it! Enjoy ??♀️??
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October 2021 by Zika N.
I had the worse experience here. These people don't like it when you are assertive about what you want. I had the manager do my nails and he did such a terrible job and kept complaining. I said do you want me to leave or do you want to simply do what I asked you too. He's saying no but he still wants me to pay Ofcourse I'm not going to cause at this point now my nails are a mess and my toes are a mess and I have work to go too. So this guy starts putting his phone in my face recording me. Why is your phone so close to my face? Everyone in the store is telling him that he should just finish my nails I don't have a problem paying him it's the fact he really thinks I'll pay him for this? Like no. You're saying I wasted your time but you also wasted my time now I have to go somewhere else to get my nails done. This man called the cops. And throws my shoes on the streets so I can't leave. Wow. Long story short the cops come and he lies about the service he gave me literally the cops are looking at my nails and they know it's a mess but they say there isn't anything they can do so I still give him 15$ for the bulls kit he's done. It's nothing to pay but it's the principle of it all. I filed a harassment and I'm going to go through with better business bureaus no ONE should come here at all
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October 2021 by Britt M.
Go elsewhere and save your money due to the awful service and lack of professionalism.
