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July 2021 by Minjung Lee
I made a call to this company having no response back to my previous email contact, and the person answering the phone kept saying email him and hung up while I was still speaking and asking a question.
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March 2021 by Beatrice b Moise-WilliamsReyes
Hard to reach nor use them cause waiting time quote so went to other that came helpful and paid better on TaskRabbit than New York Cargo Taxi did !
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November 2020 by Mark H.
I booked Cargo taxi to move some plants for a 10 minute trip from Tribeca to Noho. The whole thing ended up taking 3 1/2 hours: they were supposed to arrive at 2pm. At 2:30, as no-one had shown up I tried to call the number listed but no answer so I emailed them. A while later I got a response saying "I'm in the Bronx; will let you know when I'm done". I keep waiting and calling; then I get a text from George from saying they'll get there around 4. At 5 still no-one; 5:15 new message saying they're outside, but they are not (turns out Georges is just a guy in the office, not the driver, so he has no idea of where the truck really is). Finally they show up at 5:30, three and a half hours late. No apologies, no price reduction, like it's totally normal to waste someone's entire afternoon. Do not use them if you value your time...
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August 2019 by Lucy S.
I called and spoke to George on the phone, was given a quote, gave him an address and a time, he asked that I email in order to confirm. I did - and didn't get a response back. I forwarded the email a second time the following day - no response. I called back and no one picked up, got voicemail, the mailbox was full so I couldn't leave a message. So I texted the 646 number - a text came back a half hour later saying that I wasn't on the schedule and the next available appointment would be for 36hrs after I needed the service. Thanks for nothing!
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August 2019 by Rohan Khanna
Nice company nice service
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June 2019 by Jan Kaiser
Excellent service and price. Thank you!
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May 2019 by Shai Doron
Be warned, dont use this company, i had an appointment with George to pick up my stuff from a location and his worker told him that he is not interested in picking up from there as it stresses him out. He emailed me at 10pm the night before the pickup... They are unreliable, and just not a good company to work with. i wouldnt use his services again..
