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August 2023 by Cody Swan
If you can get a financial services license through any other state, please do so. After working as a non resident in other states, I learned that NY has the strictest policies of any state, and none of the workers here know what they’re doing. If you get a license in another state, it’s easier to switch your home state. If I got my license elsewhere, I wouldn’t have to retake the exam for a new home state.
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September 2022 by Ken Sellers
I want to publicly express my appreciation to the NYS Department Of Financial Services for their help with Banco Popular (a.k.a. Popular Bank). Banco Popular had already thumbed their noses at a complaint filed with the federal CFPB (Consumer Financial Protection Bureau), but the complaint I filed with the NYSDFS got results - the Banco suddenly had a change of heart!The reason I'm giving 4 instead of 5 stars is because the NYSDFS didn't confirm with me that the problem was resolved; they just closed the case after hearing the bank's response. It's better to "close the loop" and confirm with the original complainant that the problem was actually resolved.
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September 2022 by Joseph Guida
Great Customer Service!!!!!
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September 2022 by MARK JACKSON
Both comments
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January 2022 by Ken S.
I want to publicly express my appreciation to the NYS Department Of Financial Services for their help with Banco Popular (a.k.a. Popular Bank). Banco Popular had already thumbed their noses at a complaint filed with the federal CFPB (Consumer Financial Protection Bureau), but the complaint I filed with the NYSDFS got results - the Banco suddenly had a change of heart!The reason I'm giving 4 instead of 5 stars is because the NYSDFS didn't confirm with me that the problem was resolved; they just closed the case after hearing the bank's response. It's better to "close the loop" and confirm with the original complainant that the problem was actually resolved.
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September 2021 by Don M
Some of the forms and processes for adjuster licensing are conflicting and/or outdated, but they are very quick to pick up the the phone. Every time I have called, the first person I talk to has always known the answers to my questions.
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September 2021 by Tom Squires
Great to work with, helpful
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September 2020 by Farva Jafri
Very respectful and well-trained phone operators. The woman on the phone who handled my call today was professional and kind. She gave me excellent customer service. Great experience.
