Oliver Peoples offers an exceptional retail experience, particularly at their Soho store. The staff, especially manager Melissa, is friendly, professional, and knowledgeable, ensuring customers feel well taken care of. Reviews highlight the excellent customer service, with employees providing helpful advice without pushing unnecessary purchases. The store is also noted for its immaculate condition. Whether fixing damaged sunglasses or helping customers find the perfect fit, the team consistently impresses clients, making them feel valued and eager to return. Customers have appreciated the patience and honesty of the staff, with some spending significant time trying on different frames and colors. The staff’s helpfulness and friendly attitude create a smooth and enjoyable shopping experience, even for those making a special investment. Overall, Oliver Peoples stands out for its commitment to customer satisfaction and high-quality service.
Incredible service! I went in this evening right before closing with two pairs of glasses which needed fixing / adjusting, and the man working there graciously took care of both pairs. Thank you!
March 2026
Love Oliver Peoples. Been a customer for 15 years or so. Own many pairs of glasses. Hanna, Tyler, and everyone else are great. Excellent service too.
December 2025
Great experience at Oliver Peoples last week. Vonetta was very kind, helpful, and made the process simple and seamless!
