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October 2023 by Traveler C.
The studio is well located, Kai (the coach was awesome) but the front desk is asked to charge an additional $20+ if you're not a member of their specific studio. This surcharge, I was told, is specific as they are a "passport" gym (?), it's very disappointing (and btw, the classes were almost empty).
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June 2023 by Sheila Foster
I am not a gym person at all and haven't stepped in a gym for at least a decade, or more. I walk, bike, and do yoga mostly. But I decided to try Orange Theory to get in some resistance training and to push myself a bit more. The idea of exercising according to the science appealed to me and my doctor said I could use some more anaerobic exercise. I tried a class at the Soho location and absolutely loved it, and the instructor. I signed up for a package of classes on sale (which never expire) and that will give me a few months to try it out before committing to a monthly membership.In short, I have loved the experience so far. The one thing I notice right away, after taking a couple of classes, is that my body feels the effects of the workout but I'm not in pain nor have I injured myself pushing things too far, too fast. That is a testament to the method and to the instructors who ensure you are in good form while challenging you into your "orange" zone and beyond sometimes.
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March 2023 by Veronica Lu
Best 60 minute workout you’ll ever take, and for all levels of fitness. Staff and coaches here are top notch - pretty addicted to this studio.
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March 2023 by Stephanie E.
OTF Soho is great! Super friendly staff & always clean facilities. I've gone to OTF in Providence for years, and I think the NYC coaches are hard to beat.
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February 2023 by Ralph Alswang
THANK YOU-MANHATTAN - SOHO- CROSBY STGreat to visit NYC and get my OT workout on the road. Incredible class run by Coach Brian. Welcomed into class by staff and coach for benchmark day for 500m row! Coach Brian runs a great class. Incredible energy for the class and got us all to work for the Orange Zone. Facility supplies towels for the work out and showers after.I will be back. Plan your next visit to NYC with work out at SOHO- CROSBY ST Orangetheory
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February 2023 by Samantha Calabrese
I’ve been a member at many studios in the past and have been attending OTF since 2018, this studio is top notch! Get in here!!
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January 2023 by Anna V.
I have always loved boutique fitness- for years I went to Barry's, SoulCycle, or Rumble. This year, I really wanted to try something that would allow me to be active every day if I wanted to, and something that would hit all of my muscle groups without having to spend $500 a month in membership fees, and somewhere where I could see true progress. I was sold on the pricing, the workouts, and honestly the friendliness of the staff. Everyone is absolutely wonderful, and makes effort to get to know you outside of just greeting you at the door like other fitness classes. It honestly brightens my day to just go to the studio. The workouts are awesome, and I love that I'm able to gauge how hard my heart is working throughout the class, that there's modification options for every exercise, and how much of a focus there is on good form. I've been hearing about people loving Orangetheory for so long, and I'm so happy with my decision to join- ESPECIALLY at this studio (which is super clean and has awesome amenities!)
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January 2023 by Jimmy Purcell
The entire management/coaching staff has been exceptionally welcoming since my first class. I had never been able to stick to a workout regiment for more than a couple of weeks until I came to OTF Soho. The environment is what really stands out for me. The staff is always greeting everyone with a smile, the coaching is motivational/informative, and the workout is competitive but not intimidating.
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December 2022 by Maggie Thomas
Staff was friendly and super helpful. Great class and visit. Love my OTF family.
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December 2022 by Ashley Partridge
I travel around the country a lot and have been a member of OrangeTheory for several years. I spent a few months in New York and attended classes at this location and I have to say it was one of the best locations I’ve been to so far. The staff and coaches are all so great.
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August 2022 by Angelika Sullivan
I feel like writing reviews is a really boomer thing to do…but this place changed my life so I had to ?. The vibes are always top notch here :). The coaches are extremely motivating, and i lowkey wanna be friends with everyone who works there. I’ve gone at 6:45am and at 7:15pm, it’s always a good workout. 10/10. A+. Bomb af. Also… my body is able to just move in ways it never has anddd I’ve lost like 50 pounds in 7 months…It’s wild. If ur consistent, it works :))
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August 2022 by Matthew Hao
I love this location! The staff and coaches are awesome and always have positive and fun energy :)
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August 2022 by Anna Pesola
I don't normally write reviews but the customer service I received stood out to me and I wanted to share. I signed up for a "free" first class to try out the place. Although because this is Manhattan, their "free" class is $20. I agreed to that because I've heard great things about orange theory. The class was great and the coaches themselves were lovely. In that sense, I give it a star. The management however has disappointed me. A couple days later, my $20 was refunded and I was charged $35, the price of one full class. I called to ask about a refund, as I was only informed about a $20 first class discount charge when I checked out online, and the manager, Sam, told me that because I am not a full time resident of Manhattan, that they cannot honor the discount. I have lived in Manhattan my whole life, born and raised. Probably longer than anyone who works there has lol. I go to college, so apparently that means I am not a full time resident. Keep in mind that I never signed anywhere that I am not a full time resident, I verbally mentioned that I go to college 2 hours away to the manager when she gave me a tour in person. Goes to show that you have to watch what you say, which is a shame. The manager stuck to her script and no refund was given. I'm no stickler for $15 and it wasn't the money that mattered to me, but it was a real shocker that $15 means more to them then gaining a future customer and loyalty. Sad to say I won't be attending this location, and I urge you to carefully consider your decision! Based on other reviews, there is a lot of untruthfulness regarding fees.
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August 2022 by Kyreed Jordan
The BEST workout! And this is one of the nicest studios around!
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July 2022 by Michael P.
I don't normally write reviews but the customer service I received stood out to me and I wanted to share. I signed up for a "free" first class to try out the place. Although because this is Manhattan, their "free" class is $20. I agreed to that because I've heard great things about orange theory. The class was great and the coaches themselves were lovely. In that sense, I give it a star. The management however has disappointed me. A couple days later, my $20 was refunded and I was charged $35, the price of one full class. I called to ask about a refund, as I was only informed about a $20 first class discount charge when I checked out online, and the manager, Sam, told me that because I am not a full time resident of Manhattan, that they cannot honor the discount. I have lived in Manhattan my whole life, born and raised. Probably longer than anyone who works there has lol. I go to college, so apparently that means I am not a full time resident. Keep in mind that I never signed anywhere that I am not a full time resident, I verbally mentioned that I go to college 2 hours away to the manager when she gave me a tour in person. Goes to show that you have to watch what you say, which is a shame. The manager stuck to her script and no refund was given. I'm no stickler for $15 and it wasn't the money that mattered to me, but it was a real shocker that $15 means more to them then gaining a future customer and loyalty. Sad to say I won't be attending this location, and I urge you to carefully consider your decision! Based on other reviews, there is a lot of untruthfulness regarding fees.
