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February 2024 by Mike Bonadies
Pretty well stocked
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February 2024 by Alison B
Employees were so nice and helpful
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January 2024 by Patty H.
This is the worst part city store. Customer service is awful, non existent. Went in for one balloon and they wouldn't even take my order even though I was in the store. Said they were backed up with orders. No one was using the helium tank while I was standing there for 5 minutes but would not fill one balloon. This is not the only time I experienced poor service at this location. I will not shop here again.
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January 2024 by Sean-Patrick Hillman
It's anything but a party in this bombed out joke of a store. And that's AFTER the remodel. No inventory so VERY little selection. Staff all hanging out like they're at a bar. Security standing there laughing as people walk out of the store without paying.There is a reason why this chain is deteriorating.
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January 2024 by Natalie K
❤️
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January 2024 by Anthony Candela
High prices and poor quality merchandise.
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January 2024 by Vlatko Jovanovic
Ewerything for the party!
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January 2024 by Edgar dobson
They were Great Party City represents very well...
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December 2023 by Sean-Patrick H.
It's anything but a party in this bombed out joke of a store. And that's AFTER the remodel. No inventory so VERY little selection. Staff all hanging out like they're at a bar. Security standing there laughing as people walk out of the store without paying. There is a reason why this chain is deteriorating.
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December 2023 by Koutouba Diop
If you want to waste your money then order from here. I placed an order on November 24th for a delivery on December 2nd for my birthday party. I NEVER RECEIVED THE DELIVERY of 72 balloons that costed over $100. Multiple people tried to contact this location and party city in general and all we got were automated voices. There was no communication and no apologies and no refund issued. Horrible establishment!
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December 2023 by Paige Bartram
I had to pick up last minute balloons on a Saturday night. The store was packed with delivery workers waiting for their balloon orders. The party city employees were swamped with angry drivers and customers calling. Every employee was blowing balloons up as fast as they could but people were still upset. I was lucky enough to meet Leo who listen to my plea of needing my order and with the help of Amina and Emily completed my order under 10mins. They were extremely kind and helpful even with the chaos around them. At one point employees had to stop the delivery drivers from fighting and getting too close to their counter. Party City corporate, your employees in Union Square location deserve some type of recognition. I’m sure this was a normal night for them and they handled it very well.
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December 2023 by Ashlyn Kearney
Bad selection. Lazy workers
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December 2023 by jason applebaum
I usually give critical reviews, but as of today this store deserves otherwise ? idk the name of the person who helped me, but I showed her pictures of what I needed she found it in less than a second. Checkout was also super quick.
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December 2023 by Arielle Lipset
Emily, Amina, and Mag made our night and our party unbelievable. We would give 6 stars if we could.
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December 2023 by Mamadou baïla Diallo
Manifest
