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February 2024 by L C
Adding a star for Nick the branch manager was kind, helpful, and knowledgeable of M&T accounts/benefits. He was able to sort this out for me within 1 business day.Bank teller refused to acknowledge specific benefits of my accounts and added additional fees that I'm not required to pay. I was told "everyone has to pay". This created extra work on my end and I ended up having to sort it by calling the bank and work with the branch manager directly.It's one thing to not know but the customer service from the teller was unwelcoming and rude. When I asked her to look into it, she agreed but then proceeded to help the bank teller next to her with a task instead of researching the standard details of my account. When I asked if she found anything, she said I would still have to pay the fee. I asked if she even looked into it (which it was apparent she did not bc she was helping the other bank teller) I received zero response and just a blank stare.
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July 2020 by Tom Preston
The people who work here are incompetent. They cost me hundreds of dollars. Go to any other location.
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March 2020 by YRK
Scam!!
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August 2019 by Beklyn
Best place for Indian Scammers!
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June 2019 by Tommy Acker
Friendly, helpful staff. Progressive acct. plan options. Short, if any lines for tellers. Mgr. Mary is there to assist.
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April 2019 by Dan F.
I love this bank so much. I take my money here, and I put it in and it's so easy it's the best bank. Probably the best definitely top 5. I can't imagine my life without this bank or without all the people in it. They hold me together the way nothing and no one else can. Seriously I would fall apart without them and not just financially, but emotionally. Anyways love this bank.
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February 2018 by Y. Gail G.
This past Saturday, I attempted to drop off change that I collected since last year at People's United Bank located in Chelsea 127 7th Avenue. Despite having sufficient time to do so. The banking hours end at 3 pm. The time was close, but the doors were open and there was a bank cashier at the counter. However, after lugging a significant amount of change to the bank. The cashier refused to provide any service. I have accounts at Citibank, Chase, and HSBC,. I will only use People to drop off change nothing more.
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December 2017 by Klunky The Clown
tellers are very kind. not always the best because not a lot of people go there
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January 2017 by Allan Franklin
Proper
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March 2016 by Kamren Dawkins
I love this Bank I can get all the cash so esey the safe us love me win you first come in and the back door is not lock you can sneck and get the wrock to give the cash
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September 2013 by Doloreta Nowak
I am not sure what to say. In the past year, I've had to reorder my debit card twice - something about a list of compromised accounts and my name being on it. I appreciate the staff's efforts to keep my account secure, but being stranded for cash for a month twice is no fun. Perhaps ensuring that customers have the new card in hand before cancelling their existing one would help? Disappointed.
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January 2013 by Rose Meade
This bank is full of friendly, helpful people. It's got a small town bank vibe & great service.
