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October 2023 by Yulu Tian
Terrible terrible experience!!! I bought a harness the store salesperson strongly recommended. And it only lasted a week and a half. My dog is only 3 months old. The manager said there’s nothing they can do about it and told us to contact the company. I didn’t buy from the company. I bought from your store. Why is it my job to contact the company? You might saved 32 dollar not making the refund, but you lost a loyal customer, you got a 1 star review, and a negative word of mouth in this neighborhood.
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October 2023 by Willie Dee
Great pet store & reasonably priced! They have everything that you could need. Large assortment of foods, treats, toys, treatment, bathing products, etc. They also have a big discount section right at the front of the store that has good items on sale. The staff is very friendly & the store is always clean and stocked. Definitely recommend shopping here.
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October 2023 by Sydell Bryant
It would be great if you get someone on the phone to answer a question.
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September 2023 by Harlem Dawgs
You'd do better buying what you need online. They say that you can get a refund with your receipt but if they sell you something that's defective you can't get a refund you can only get an exchange or credit. That is not good business. Sure they save money in the short-term but you end up losing customers in the long-term. I ended up exchanging something that was defective that I purchased from them for something that I didn't want and didn't need. My option was to return to the store and use a store credit. Why would I purchase anything else from the store that gave me an unsatisfactory defective product in the first place? I won't shop here again even if it means going completely out of my way to get what I need. Not to mention that their prices are not competitive. They are overpriced.
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September 2023 by Karina Cruz-Ortiz
The cashier was very sweet. She helped me with all the stuff I needed.
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August 2023 by Osvaldo Andreaus (DBB)
I couldn't resist leaving a 5-star review due to the delightfully amusing name of this establishment. Not only is the place impressively stocked, but the staff's exceptional politeness truly stood out. Despite being a bit off my regular path, I'm already looking forward to my next visit to grab essentials for my feline companions.
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July 2023 by Dolly J Jackson
The young lady at the counter was extremely helpful. She gave me plenty of insight regarding my dogs eating lifestyle. For that I will forever be grateful. I didn't get her name but I visited the store 7/2/23 around 6pm.
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June 2023 by Kaitlin Roberts
I love this place. I just got off the phone with them and every time it’s always pleasant, it’s always helpful and they’re just so well stocked. Thank you for being so reliable!
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March 2023 by Shawn G
Had everything you need for pets, I like to go in person but they deliver and don't rip you off.
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December 2022 by pejman ghaemi mohammadi
Very friendly staff. Large stock of food toys and supplies. Plus they deliver ?
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November 2022 by mike maltese
Great selection, especially for its size, they have no problem with customers bringing there pets, though it’s a bit tight for our 85 lbs puppy ?
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October 2022 by s o
Excellent business owner have the best products on the market **** however ****The owner had cats on the basement and they didn't looked after them. Yes. Isn't that something. You had all the best food, beds, litter and you didn't care about them?. Seriously !
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October 2022 by Tommy DiPietro
I go here weekly for my cat and am very pleased with the selection and service. I prefer to go in person, but they offer delivery for the area as well. Good people and good stuff, close by to the train too.
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September 2022 by Lisa Frederick
Great variety of pet brands but poor customer service and late too often opening, up to 20 min past opening time of 11am. This type of unprofessional practice wouldn’t happen downtown.
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September 2022 by Lynne Roberts
The people who work here are always friendly and helpful. Good supply of items for a not-huge place.
