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November 2023 by Alex Yakubov
Great team, very fast turnaround, and reliable service. My company's go-to team for any client internet needs in NYC.
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September 2023 by Frederic Feld
We switched to Pilot at three of our locations a yeqr ago, and we couldn't be more pleased with our decision. We have not had a single problem at any of our locations, and when we do have a question of any kind we are able to get somebody on the phone almost immediately, and each and every Pilot representative has been a pleasure to work with.We would unequivocally strongly recommend Pilot who is looking for a strong, reliable and responsive ISP.
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May 2023 by Victor Martinez
Great, reliable, fast, and affordable internet service for your business!
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December 2022 by Neil Kumar
The entire team, from top to bottom is an absolute please to deal with. In an industry where they could easily treat you like an account number, they really take the time to help you with whatever you need. Fair pricing, no contracts, good people. You can stop your search. If your building has Pilot, you won't regret signing up with them.
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December 2022 by jackie p
Pilot Fiber is always on top of servicing their clients - Communication is clear and concise as well as service!
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December 2022 by Angelique von Thun
Our experience with Pilot Fiber has been stellar. Their service is reliable, fast and reasonably priced. Their customer support is wonderful, especially as compared to other providers of their kind. They are responsive, knowledgeable and helpful. I highly recommend them!
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November 2022 by Rivka Weinberger
Pilot has been great providing Internet service to our offices. The service is reliable, fast and issues are dealt with in a quick manner. I would recommend Pilot Fiber to anyone needing this type of service and it is quite reasonably priced too! Great company to work with. Amazing service provider. Highly recommend!
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October 2022 by Agnes Harley
Our experience with Pilot has been flawless. Can’t say enough good things about their service and support. We have incredible speed and reliability and anytime we contact them, their responses are always prompt and helpful.
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October 2022 by JC Montaner
Been using Pilot for years at my workplace and they've been nothing but stellar. Quick installs, great support - couldn't ask for anything more.
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October 2022 by Joe Brandsdorfer
Totally reliable service, the best thing about an ISP is when you don't have to think about it. Just always on.Great value for the $ also. All around, great decision!
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October 2022 by Farhad Dhabhar
Great, reliable service, incredible speed at a fantastic price. If your building is served by Pilot, you'd be crazy not to use them.
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October 2022 by Ken Robertson
Our business switched from Verizon to Pilot. it's much cheaper and very fast and reliable.
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May 2022 by James Lyon
I've used Pilot at 2 different companies. The install was a breeze both times. The second company already had Pilot equipment installed from the last tenant and it seriously took minutes to get the service up and running after confirming the information on the equipment.We've never had downtime that wasn't during scheduled maintenance. Even then it's been extremely brief and during the middle of the night. Maintenance has always been communicated in advance along with real-time updates. I can't say the same for ANY other fiber ISP I've dealt with.Speeds have always been as advertised. We were a bit hesitant at first because in our experience some smaller ISPs can have peering issues. While Pilot doesn't have as extensive of a peering setup as the major players it has never once been an issue. Connections to any other ISP or cloud service have been far more consistent and reliable than those on bigger ISPs that tout their extensive peering.My only complaint about Pilot is that I can't get their service at offices in other parts of the country!
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April 2022 by Dan Bride
We have been using Pilot for many years. We love the price and the service has been great. Much better then the vendors we had used before. So happy to have found them.
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April 2022 by Rick Rosenthal
Pilot is super-easy to work with. The installation went great. And there's been no downtime since we started with them. Win!
