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March 2024 by Sanjay Modi
Planet Fitness on Wall Street truly stands out for its commitment to providing a comfortable and inclusive gym environment. The staff is welcoming and professional, ensuring that all members feel supported in their fitness journey. With state-of-the-art equipment, there's something for everyone, regardless of fitness level. The cleanliness of the facility is impeccable, making it a pleasure to visit. Overall, it's an excellent choice for anyone looking to improve their health and wellness.
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March 2024 by Marconi Jose Gonzalez Gutierrez
I was at the gym today, it smelled very bad, very acidic, throughout the gym, both floors. I think they have to check if the extractors work.
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March 2024 by M
I really like this Planet Fitness. I visit this location quite often. Big locker rooms, good amount of cardio and weights and of course the staff. The staff members are really nice. From the morning crew to the night crew. It's a very mellow with a good energy.The staff can be a bit rude, especially the black guy with the curly hair. He is in the short side. I think he is new. Not sure why.Everyone else is great.
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March 2024 by AFLON MCIVER
super close to my job and less volume of people.female bathrooms need work / better maintenance but overall great experience other than that
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March 2024 by Ella B
The manager of this planet fitness needs to be stopped. The disrespect and belittling I have encountered with this man is unlike any attitude I have had to deal with in the work place. He accused me and my friends of “breaking policies” and “causing problems” in the gym when we are simply just there to workout. Cameron put restrictions on our accounts that informed other planet fitnesses to ask us for id when entering. He then proceeded to cancel all our memberships and forged signatures to do so. Cameron is mad because our ages don’t match with the ones on our accounts. Now let’s stop acting like we don’t put random birthdays on websites or what not I wasn’t that worried about it, nor did I think it was a problem. No other planet fitness has had issues with me and my friends behavior as we’re just girls trying to get bubble butts this summer. I was really taken back by Cameron morris ‘ treatment towards a customer as in my work experience the customer is always right. I don’t think he handled this situation appropriately at all and would like to shed light on the fact that he jumped to his own conclusions and barely let us talk. I’m appalled by the treatment we endured here as it was once our favorite gym. Also a final point being that none of his colleagues had any issues with us in the gym while he wasn’t present.
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March 2024 by Olivia Pelletier
Honestly the 5 star review is mainly for the manger Cameron! If you hired a team of people who possessed his work ethic, professionalism & kindness not a doubt in my mind that company would be THRIVING. All the people who work here are fantastic, but he truly is such a gem. Between all the states/locations I travel to this Planet Fitness is by far the cleanest & friendliest. Don’t even live in FiDi but I always make it a point to come here for those reasons :)
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February 2024 by Rich
Clean and Spacious a good environment to work out inShower was fantastic and the location is useful. I'd go again.
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February 2024 by BlackDiamond 410
The manager's ignorance is above & beyond smhFebruary 1st am -District Manager, I have no intention of visiting your location. Only called to handle billing errors. I dare you to talk to me in that manner.
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February 2024 by Divine Angel
Location is like a dungeon. No real air circulation. I don’t know how you could ever power lift down there. Bathrooms and locker rooms look like they were built 30 years ago so rusty and energy is D E A D, don’t go here looking for a happy community
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February 2024 by EIB
Planet robbery! Staff member told me I wouldn't pay any cancellation fees ! That was a lie and the managers excuse was he wasn't fully trained. I'm getting robbed monthly for a membership I don't want or use.Update 14 months after receiving a response this gym has done nothing to fix the situation. This morning I noticed I was charged a fee for an annual membership when my membership ended two months ago. Im in the process of putting in fraud charges due to unauthorized payment. I called the branch as usual no manger available and the employees will always lie about that. I would advise everyone to stay as far away from planet fitness as possible. The management team will be of no assistance. In the course of 14 months they illegally altered my membership terms which I emailed proof of as I took pics and video when I signed the contract. On top of that they are charging me annual fees when my membership was officially over in December.
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January 2024 by James Hogan
best bang for your buck around. super clean and good equipment
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January 2024 by Mario Rodríguez
I don't use it very often, but when I have used it it's excellent.
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January 2024 by David Greenberg
False advertising! They do not have classes. I spoke to someone at the gym, joined, enrolled in a workout class and then was told they don't have classes and that I made a mistake. After showing the manager my confirmation they blamed it on corporate. As I was leaving I noticed a sign in the entry area highlighting the classes they have. I was told that is an old sign that should be taken down, but they may restart classes again in the future. It looked like a fine bare bones gym if that is what you are looking for.
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January 2024 by Michael Pasquince
Awesome
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December 2023 by Donald Hower
There are several floors with various machines on each floor & a massive amount of machines available for use. Large locker rooms & a Black Card Lounge. Friendly staff that holds down the fort attentively.