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October 2023 by John Collier
I came in for an urgent matter and Widisha was incredibly helpful! She quickly took care of my situation and went above and beyond. It’s a small branch but they seem dedicated to good customer service.
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September 2023 by Jovan C
Clean but doors at both locations, this location and down the block does not allow you to go inside after normal business hours due to door card reader not reading CC. 24/7 ATM access not currently available until issue is fixed.
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September 2023 by Nokhaiz Ahmed
Fantastic staff. Very helpful and friendly.
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August 2023 by Viliana Petrova
Only atm machine, not even working, not even trash can. Really bad
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July 2023 by STaY CEE
The door never opens After hours!!! When ever I use my card im not allowed access ! It soAnnoying all the time!
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July 2023 by Daniel Kim
Incredibly helpful and friendly staff.
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June 2023 by Anna
The staff was amazing— informative and personable. Also, quickly helped me resolve my issue. Great customer service.
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February 2023 by Filipe Leisure Time
Clean location, but only two ATMs.I received a very cordial service from Mr. Jonathan Leon, he went above and beyond to help me. Also, 5 stars for the staff there on the morning of 02/04/23
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December 2022 by mahir ujkashi
Worst Bank and worst costumer service ,i will make sure my money will be transferred to different Bank that appreciates my money and knows how costumers service works ,again never been treated like this in my life and special from the Bank that i trust my money with .
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November 2022 by Jacques Servin
this is the most hilariously poorly run bank in the world. I've spent hours and hours just trying to close accounts so I can get the f out of here. still working on it but it's been such an ordeal I now just have to laugh. how such a bank could possibly survive I have no idea.
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November 2022 by Annette Wehrhahn
Waited 25 minutes to find out the new employee did not have clearance to issue a bank check. Then the friendly gentleman helping at the desk tells me he’s willing to do It himself as if it’s a huge favor. Why didn’t he do it in the first place? Everyone is acting like you came to hang out with them not just get something done. I left without the check and will go to another branch. Save yourself the trouble, go somewhere else.
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August 2022 by Florian Greiner-Petter
Their ATM was broken and took my card, they were not able to receive it from the machine in two days, even though I mentioned that I'm about to leave the county very soon. So I've to go through getting a new card and had to pay extra to get funds from my non-travel credit card.
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May 2022 by King Yatta
As always they're the best with customer service.. truly I honor & respect them for that..they never let me down even when I enter the place down & grey all beat up, they hire the best people.. I'm never leaving TD ?.. ya'll deserve an award...
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December 2021 by Michelle Miller
It’s true this PNC branch doesn’t have tellers, which means you can’t cash a check. But on my first visit to this tiny branch on the busy Monday after Thanksgiving, I found a friendly, attentive, knowledgeable and highly effective branch manager who cheerfully handled everything I needed to get done: Deposit a check; assign a PIN number to my new debit card; obtain a cashiers check; and get answers to questions I had about the Virtual Wallet account I’d opened less than a month earlier in another state. As branch manager Jendayi Phillip took care of me, she also greeted other customers as they walked in, thanked them for their patience, and asked them what services they needed. Because of this, Ms. Phillip was able to quickly inform two visitors who needed to cash checks that they wouldn’t be able to do that at this Lower Manhattan branch ~ but that they could at the three PNC branches in Midtown, for which she provided addresses. ? There was one other banker on duty with Ms. Phillip that afternoon, and he was equally pleasant and attentive in what must’ve been a stressful situation, considering how small this location is, how busy it was that afternoon, and how seemingly short-staffed. (The branch manager said a third staffer was at lunch, and a fourth was out for the day.)
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September 2021 by Q8aziz Alenezi
Best bank for international students