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April 2024 by Nicole Doc
The staff here is in a criminally bad mood and that also reflects on their cleanliness. Save yourself and go literally anywhere else.
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March 2024 by Jason Singh
Service was probably the worst I've ever seen and was given a different sandwich to what I ordered - was nice though
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March 2024 by Francesca Pannullo
Popped down here after our tour of top of the rock and really happy with the food! Lots of choice and it was really really tasty. Lovely soft bread and fresh ingredients. Only thing is that they seem to not have as much patience for visitors. We didn’t really know what we wanted and they looked a bit annoyed with us lol for the food though I’d recommend.
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March 2024 by Rhett Butler
Pour communication between people working and people ordering food .Can't hear anything in this place. No direction on the flow to order the food.Food is good.
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February 2024 by Karin Smyth
All Staff unmotivated and not friendly.They should work elsewhere if they are not happy with the job.Beef Steak Sandwich was okay, I have had better.Would not recommend. ?02/24/24 12:30 pm
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February 2024 by Leedy Corbin
This is a great place to eat if you hate yourself. Go to Potbelly if you want your mind blown by the pure, unbelievable incompetence of the staff. It would be one thing if they just got your order wrong, but they not only get it wrong, they also seem angry to have even been asked to make you your meal. Entering this store feels like you have entered their break room and they seem offended by having customers in their vicinity. If you need a bite, go to the many far superior restaurants nearby.
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January 2024 by Ken Singh
This is the place to eat at Rockefeller. Dip your sub into the broccoli cheddar soup and watch your brain melt!! Their milkshakes are hand scooped the old fashion way too, amazing! An icy coffee shake from here’s like no other available.
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January 2024 by Joe Hutson
Consistently good sandwiches. Prices a little high but fine.
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January 2024 by Jeanine S.
I am an employee in another spot at Rockerfeller Center..I just went in on my break to grab a sandwich..one guy was stocking..I went to the front..the worker was spinning on a chair and on her phone annoyed that I needed food..I told her what I wanted..no eye contact..told me to go to the other side..she was pissed..she got up and said she was not working back there by herself...I was still standing there with no "some one will be right with you"..I left and went into amazon to grab food..this review is not going to change anything..in NY you can grab food anywhere..but why bother walking in feeling like you are doing someone a favor..and when you are on break..time is ticking.
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January 2024 by Brayden Hockensmith
The food was good but the service was very poor.
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December 2023 by Judy Lee
Ordered for pick up Activemenus and everything went smoothly and on
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December 2023 by Milah Blunt
My bread was moldy and when I brought it back, they didn’t even say sorry.
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November 2023 by Marlon McDowell
I was in the store the other day, the young lady blew her Nose in front of me out in the open... then she tried to make my soup using the same hand. Then she got mad because I told her that she need to make another soup using glove.. now very time I go there she give me a evil look as if I did something wrong.. I worked at Rockefeller Center for 27 years and the customer service sucks... i may go to corporate or upper management if this doesn't stop. And when she gave me my Change back she flung it in my hand so disrespect.... im old enough to be her father.... this had to stop...P.S. Rockefeller Security Officer
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November 2023 by Melissa
They have the worst and rude employees.And they lack condiments. If I’m paying extra for guacamole on my salad I expect more than one piece.
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October 2023 by Mia S.
Literally the worst Potbelly ever. One employee doing the trash and the other painstakingly making a basic sandwich for over 5 minutes. No greeting whatsoever. Finally my turn and I asked for a bowl of mac and a strawberry milkshake. Rude employee with 0 social skills just said "no". Okay...it wasn't even 8pm!