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February 2024 by Lucas Bosco
The service is terrible, as if spending money here was a big favor. I asked to heat the bread and was denied, even though the oven was right in front of me and the place was empty.I do not recommend. Go to the other side of the street and get better service.Vegetarian options: There is not.
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January 2024 by Carolina Rodríguez C.
Good coffee but food is not the
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January 2024 by Ackey Hiro
Whomever was woman working, the register on Sunday was the most pretentious unhelpful person ever because of the attitude shelled out!
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January 2024 by Andre W.
Honestly I don't want write any place, but specially this place, omg the worst service and employee in here very bad attitude, this place not recommended
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January 2024 by Bill D.
Not sure how, in NYC. A place with the crappiest coffee , hot chocolate, mochas, Lattes for my group. Can still be in business! What a waste of $30.00. Absolute worst ever... close this place down!!!
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January 2024 by Rose Santiago
Went to pay for my item and the girl at the counter was way to busy on her phone to give me a total. I asked how much and she says $11 and to swip my card. Again still on her phone when I Said I am paying cash. Finally she had no choice but to put the phone down and handle the transaction. Workers should not be on the phone and should be attentive to the customers.
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December 2023 by Changsoo Cho
I ordered a flat white, which was supposed to be 12 oz, but what I received is this much (indicating a lesser amount). It’s ironic because the capacity of this cup is also 12 oz.
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November 2023 by Carlos Eduardo Aguilera Campos
Very good food for those who don't eat much. There is no cleaning of the tables. Distracted employees.
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September 2023 by kertis patterson
It was 7:10 and the staff were visibly annoyed when I came in asking for a ice coffee. First of all it was well before closing, second it was as though I asked for a cappuccino . The man actually was exasperated …”you want a large or small? We only have enough for small. Black right?” He briskly asks while rolling his eyes, I accept the offer of a small and did so with gratitude since it was 89 degrees out. I could have forgiven his rude and dismissive attitude , even though it was pretty blatant and deliberately done ….Until i said I’m just going to sit for 5 min, but I’ll go right away I won’t linger. Really I needed to catch my breath for a moment. I refused me, “dining area is closed. “‘Honestly, what a ridiculous barista . What was I going to do, make a mess with my small iced coffee? I was alone, and wouldn’t have been in anyone’s way. His coworker was no better, she was even more irritated and obvious that she could care less. I would understand if it was 5 minutes before closing. I wouldn’t complain had I been I could order but not stay. I would have rather left and gone elsewhere and made a purchase wherever I ended up. Where was I to go with a prey coffee in hand. Lame lame lame place and rude staff. Awful attitude, no manners, no effort, and by the way I was in service for 15 years and Never behaved that way to a customer. Not once, as a matter of fact I remember the higher end places I worked at would stay open later if someone walked in one min before closing and never ever rush them out. Buch a rude children need to learn some professionalism
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September 2023 by Matthew Burns
I love the tea Pret A Manger has. The Earl Grey they use always rocks!
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June 2023 by Sarah Sunju Kim
Very rude staff and the bathroom is always out of service for no
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June 2023 by Nicoli Galvao
This is the best Pret location I’ve been to in NYC.I go every morning and simply love the staff, especially the Yafessei and the manager that is always with her.They are the best always with a smile and giving a great start to other pop’s day.
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May 2023 by Harold Luntz
Went there on Sunday afternoon and the staff were extremely rude. Only had coffee and tea available. Bathroom was also not ‘in service’ but likely the staff just wanted people to leave.
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April 2023 by Laura
I stopped in at around 1:30 pm on a weekday after my trip to The Strand. They were not terribly busy at this time. I really enjoyed my food, an egg sandwich and veggie harvest soup. There were plenty of options for vegetarian folk, which was great for me. The prices are not too high. Staff were friendly. Establishment was mostly clean, there were a few dirty tables but nothing too serious. They do have outlets available by tables if you are in need of them. I would return here again if given the chance.
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December 2022 by Mark Philipps
The hours say they open at 7am but on countless occasions their doors are locked and they don’t allow customers inside