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April 2024 by Jennifer Kuo
Service is not nice in this store. The gentleman was rude when taking the order.
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March 2024 by Nicoleta Jomiru
I usually don’t leave bad reviews as I like to always be positive and you know some things can happen once but this is already the second time that I happen to find bad food there, first time I got a a bad grapefruit juice, it was literally just expired and not good but I let it pass as it might happen but these days I got a chicken parm wrap and this thing put me into a horrible food poisoning, I never felt so bad in my life, I’m still struggling to get well, so be careful with their food
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March 2024 by Charles P.
The easiest breakfast or lunch imaginable in Manhattan. Also reasonably priced and quick.
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March 2024 by Roger Satnick
I come into the City once a week for work. I was running late this morning so I hadn't had my breakfast. I stopped in here for a medium iced coffee and a chicken parm hot wrap. The total price on this was $17.15. I haven't bought this wrap in close to a year. If you want a tasteless wrap with a couple of pieces of chicken, then this is the place for you. The wrap is half the size and twice the price. It was like eating cardboard. Yes, food costs have gone up. But do you really think we as consumers are that stupid. If you're going to raise the price at least percent a flavorful, full sized wrap... horrible!!! You've lost a customer and then some.
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March 2024 by Miche
I stepped out of the rain and got a chicken soup and a small coffee. The soup was hot , flavorful and delicious! I also got a coffee. Delighted that I can charge my phone.
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March 2024 by Alex Smith
Good coffee and great location! A must try when coming to NYC!
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March 2024 by M. Montserrat Rosselló Santandreu
Good coffee and good product. Expensive, but like everything in NYC
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February 2024 by Beautiful Heart
The guy with curly hair should be fired for his attitude and poor service. He never works properly and makes the worst beverages.
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February 2024 by Tarquin Lancashire
They close earlier than their posted hours when the manager wants. Useless. I have have a subscription with Pret but find their stores to be so unreliable that it makes it pointless. The app will tell me a store is open and then I walk there to find it's closed. This store is the worst offender.
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February 2024 by María Pérez
Good coffee and excellent croissants.
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January 2024 by Amy de Salvo
Really bizarre experience. Lots of staff with none of them willing to actually serve customers. One girl doodling on a cup the majority of time I was there, her colleague was attempting to get her help as he was having an issue with the till whilst serving us but she barely looked up. Another girl more interested in applying lip balm than serving customers. There was a queue but only one guy seemed to be serving despite 4 of them being behind the till. In addition, what we received really wasn't a flat white which was what we ordered!
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December 2023 by Michael Owen
Went in more than an hour before posted closing time and was told they were closed because of the holiday. There was no indication of this anywhere and they hadn’t bothered to update their hours on Google Maps.
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December 2023 by LISHEN HE
Waiting forever for my latte. They don’t have a valid system to keep track of whose orders.
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December 2023 by Meet Jogani
Takes almost 45 mins to prepare the item ordered on app and this has happened 3-4 times.
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December 2023 by Mark D.
Great, fresh food. Always consistent from location to location. Not 5 star service and accommodations but it's great tasty, fast food. Some of these reviewers are acting like they expect from be dining.
