-
January 2024 by Denny Lopez
I like to drink my coffee from this store, but today it didn't seem fair to pay for a medium 7.65 coffee and it's not my first time that I buy there I asked why so much and the answer was that I'm in Manhattan anyway this girl I don't remember the name but she was short and speaks Spanish we also speak in
-
January 2024 by Deb B.
For a chain, this particular cafe near Bryant Park was the perfect stop. I was able to select a hot lentil soup from a shelf and when I paid for it, was offered a crust, fresh roll which I gladly accepted. There is a wide variety of sandwiches freshly made as well as specialty coffees and desserts. Clean, bright and a clean bathroom! What more can I ask for?
-
January 2024 by Vlatko Jovanovic
Coffie is
-
January 2024 by Abe Stity
The cashier Nila is super RUDE!!!I made two orders that should be 4 hot chocolates and 1 cookie and got 3 hot chocolates and 2 cookies. I explained the situation to the cashier that there might be a confusion and she got aggressive and rude for no reason! Even though I was super polite, tipped and offered to pay for the extra hot chocolate. She insisted that there is no confusion and it's my fault!!!Hot chocolate tastes bad as well. not recommend
-
December 2023 by Lucy S.
hours are wrong, they say they open at 6:30 but rude staff wouldn’t even acknowledge or let me know when they would
-
December 2023 by Sisi C.
The service is terrible. Do not come here. They are rude to you and they don't care about customer service at all! I love pret but I wont be returning to this location again.
-
November 2023 by Paul Valtro
bad service, they do not offer promotional services and products, they have no knowledge of how to treat the customer, I ask nicely about the services and they tell me that I should know because I went to the place, how am I supposed to know if I don't work there and alone I'm just passing through, a totally out of place
-
September 2023 by Giselle Orta
Sandwich shop “Pret A Manger” offers a wide variety of fresh and healthy sandwiches. The staff is always friendly and helpful, and the prices are reasonable. I highly recommend stopping by for a tasty sandwich.
-
September 2023 by Ghazal Khaqan
Pret used to have another location (pre-pandemic) on the other side of Bryant Park. Unsure if it's because their corporate office was located within, but service was ALWAYS excellent there and employees have always been friendly. I loved going there and the energy was really good and positive. At this location, however, I was very disappointed today. The employee taking my order left out part of my order and the individual along with two other employees made it seem like it was my fault, even though I repeated my order twice and it wasn't even confusing! No problem, I'm happy to seperately pay for the item missed because it happens! Next, I was handed 3 of the bakery items and two hot coffees at once and I mixed up the drinks because they weren't labeled and I was also holding onto each of the bakery items (3 bags which honestly should have just been put into 1 shopping bag considering I can't hold everything with my two hands). When I asked the employee that I mixed up the drinks and was unsure which was decaf, I was given a HUGE attitude. From ordering to being handed my order, everything was very chaotic and the employees made it seem like it was all my fault. Also, the hot coffee was so cold, I had to throw it out. I couldn't go back to have it warmed up because the employees were already so rude, I did not want to make the situation worse. I hate to leave such a negative review but it seems like Pret's customer service and quality has decreased overall as service hasn't been too great lately at other locations too.
-
September 2023 by Moony Li
Poor girl, her life is so bad that she has such a bad attitude. If she's really suffering so much, she should get a new job
-
September 2023 by Susi Jurg
Super unfriendly.Falafel Wrap was good.
-
September 2023 by M O
Walked in and was immediately greeted by Shawn, the service was great. The latte and parfait was amazing, they have a really small seating space but it gives a nice view for people watching while you enjoy your coffee.Clean place which is almost rare for a prime location in Manhattan. I’ll be stopping by more often ☕️ ?
-
September 2023 by Caylon Vielehr
Disappointed. Not only is it the worst bagel, egg & cheese I've had in NYC, but also among the most expensive. Coffee is bitter and burnt. Staff was nice, but obviously dropping the ball on the quality of very easy to make breakfast items. 8am on a Tuesday.
-
September 2023 by debbi
Very well maintained. Great food. Nice
-
July 2023 by Keina
The worst service I ever hd in my life. My coffee got taken by someone else TWICE and when I tried to explain the case, the staff got mad and blame me instead. Will never buy anything at this place ever again.
