-
August 2023 by Nick Stavros
Staff is very rude and hostile that people like cattle
-
August 2023 by Vanessa
Very rude staff. Avoid!
-
November 2022 by Rutuja Javalekar
The doorman is very rude. While leaving the store he checked my tiny purse which can just fit a small water bottle! He didn’t check my purse the week before that as I bought things from there! Also he was not checking white people’s purses!!!
-
July 2022 by Sherry Deng
I bought a few items from the store, I loved all of them, good price and good materials, good brands. I bought Vince. All final sales70% off.
-
January 2022 by C Mumm
This is a place that discriminates against the disabled and senior citizens.. I was checking out....so far everyone seemed nice...then at check out there was an item marked with wrong price. I said how would I know what the price was. I shared consumer law on pricing mistakes and then BOOM. DONT RAISE YOUR VOICE I WILL HAVE YOU REMOVED. I SAID I AM NOT RAISING MY VOICE. AGAIN THE CLERK WITH LONG HAIR BELTS OUT...I WILL HAVE YOU REMOVED. I SAID...YOU ARE THE ONE ARGUING BECAUSE YOU MADE THE MISTAKE. THEN A NON SEQUITUR FOLLOWS....I DONT HAVE TO GIVE IT TO YOU AT THIS PRICE IF YOU CHANGED THE TAG. I SAID...ARE U ACCUSING ME OF CHANGING THE TAG. I SAID CHECK THE CAMERAS PLUS I COULDNT HAVE CHANGED THE TAG BECAUSE THE ITEM IS MARKED WITH A DESCRIPTION OF WHAT IT IS. THEN TO TRY TO GET THE ITEM BACK TO CORRECT THEIR MISTAKE....SHE BELTS OUT...I CAN JUST REFUND YOUR MONEY. I DONT WANT A REFUND I WANT THE ITEM. THEN SHE YELLS FOR A MALE EMPLOYEE TO THROW ME OUT. HE GRABS MY ARM. I SAID LET GO....CALL THE POLICE. LETS CHECK THE CAMERAS.....SEE RETAILERS NOW USE THIS EXCUSE...IF YOU RAISE YOUR VOICE WE CAN KICK YOU OUT. NOW HERE IT IS WITH COVID RUNNING RAMPID, WE ARE ALL WEARING MASKS AND THERE IS A PLASTIC BARRIER. BESIDES MY NOTICEABLE DISABILITY I ALSO CARRY A CARD. I SAID WAIT. YOU ARE MISUSING YOUR POWERS TO DISCRIMINATE. THEN THE OTHER SECURITY PEOPLE STARTED YELLING AT ME...LEAVE LEAVE...MAKING ME INTO A SCAPEGOAT FOR THEIR ERROR. AND THEY THINK THEY CAN GET AWAY WITH IT. WELL, FEDERAL LAW TRUMPS STUPIDITY!WITH MY TRAINING I KNEW IMMEDIATELY TO START TAPING!!!!!
-
November 2021 by Mari S.
I don't see the hype of these types of places, firstly when you go in they inspect you like I can fit a giant sweater in my tiny purse, secondly the selection itself is tiny in terms of size variation and thirdly the discounts are not anything to write home about as I can get better looking items for less in a friendlier location. So I do not think places like this are worth my while, they're just set up to move unwanted merchandise in an unpleasant setting.
-
September 2021 by V S.
Horrendous selection and security at the door make you feel like a criminal. Won't let you take in your own sweater.and they check your purse as you walk in and as you walk out! Stay away!!!!!
-
January 2020 by Maykel F.
horrible experience, they don't tag the cloths and have this terrible bag check, they missed our bag and on the way out they got super nasty, and even threatened to get violent... avoid
-
October 2019 by Angry Y.
I bought few clothing items during the sample sale held at Chelsea Market. One of the item had a security tag still attached after the purchase. When I returned to the store next day, the sample sale was over. When I asked the greeter about it, she suggested me to call the number on the receipt but I ended up leaving a voice mail then I was suggested to go to Anthropologie so I did. Employees at Anthropologie didn't even bother trying and they turned me down because it wasn't their product, even though I showed them the receipt with timestamp, showing that it was bought few feet away. When I returned back to the greeter, she couldn't do a thing. When I asked for her supervisor or manager, she said there wasn't any available. If someone got killed there then I'm sure the management would've showed up but that wasn't my case so I couldn't get any help from the management.
-
August 2018 by Brendan C.
disappointing. Tourist oriented rather than a sample sale you want to seek out. If you're in Chelsea Market, kill a few minutes if you want.