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February 2024 by **ArNoLd**
Fast service.
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February 2024 by Blue Clover
I had two hours to get 3 pictures printed- I used to be able to simply email the pictures there and they would print them out, I'd literally take one second to pay with my credit card and boom. Done. it would take about an hour at the most.I guess that's too simple and straightforward. Now, I was told to "GO TO OUR WEBSITE" Wait, what?? How is that possibly an improvement on the previous method? I was also told- rather condescendingly, btw- that they couldn't guarantee it in two hours anyway. There was one other person in the store, and two people behind the counter.So no, I don't have time to register, open an account, choose the options for the images, and go through the payment process, keep track of yet another ID and password and what's more, I'd rather stick needles in my eyes than do all that in a rush.So sure, just transfer a ton of work - to the customer. Let the customer do all of the work while you all hang around behind the counter.I went to Staples and had my images in 25 minutes, I'd bet it was cheaper too. This place can take their website and, um..., keep it.
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January 2024 by Kristen M
Great local neighborhood place to get photos of all shapes and sizes printed. They have done a terrific job for me for years and I always turn to them for gifts/ projects. Highly recommended! Turnaround time is normally < 24 hours and I have always received excellent product.
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November 2023 by Will B
An amazing store that my and my family have frequented for nearly two decades. I’ve recently brought them my 35mm and 120 film for development/scans and have been thrilled with the results.
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November 2023 by Watson Leffel
Great spot for film development and scans on the UWS, speedy service and very kind staff. I won’t take my film anywhere else in the city!
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October 2023 by Katherine Ann
Good quality and for some things I would give them a 4 or 5 star review but over priced on certain things. Charged $21 to get photos from a CD put on to a thumb drive… that’s just stealing money. It literally costs them nothing to do that.
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October 2023 by Annalyn Swan
Kudos to Liz at Pro Image on Manhattan's Upper West Side! She worked with me to do several iterations of a poster that I needed for an event. She was consistently helpful and creative and a real pleasure to work with!
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October 2023 by Frederick Thum
Wonderful experience. Highly recommended. Outstanding quality passport photos and top notch customer service. Will definitely return.
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October 2023 by Sreenath Maikkara
I visited for the first time today to get quite a few pictures to make a collage for my daughter’s school homework. Erin helped me a ton with the math for the picture size. I told Erin that we just moved to Manhattan from London, and Erin left a warm welcome to NY note with some dum-dums :). You are a rockstar, Erin. Made mine and my daughter’s day!
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September 2023 by Chris Fahey
I am a little tech challenged. The employees at Pro Image were patient and kind. They helped me with all of the photos and printing I needed to do for my daughter's wedding shower. Very grateful for their expert assistance. Thanks Pro-Image!
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September 2023 by Debie Loizou
A lady, part of staff, was especially helpful! She suggested I take the flicfilm elektra 100 film for my upcomming trip in Utah, Monument valley...where I'd be shooting loads of red tones...and the photos turned up amazing!!! Thank you very very much!!! Unforgettable experience and always grateful for your suggestion??
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July 2023 by Brian Mulyadi
Poor service. I was printing a simple passport photo and the attendant didn't direct me to the more affordable self-service kiosk at the other section of the shop. He charged me full price and printed the photos at the same kiosk machine.He printed 8 copies because of the minimum size of the photo paper and only give me 2 because the price packages only include 2. When asked politely if I can get the rest of the pictures rather than them being thrown away. He threw the photos to the trash and said "business is business". Clearly doesn't understand business
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July 2023 by William Zheng
Always go here to get my film developed. Generally they do a good job. They will throw away your negatives after 30 days of not picking it up now.
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June 2023 by Roy Luo
I always have my b&w films developed here. Good quality and good price, and it’s quick to get the photos done.
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April 2023 by Brynn Mongeon
This place is the best - went to CVS to develop a disposable camera and they told 3-5 weeks, came here and they told me 24 hours. Super reasonable pricing and great service.