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February 2024 by R3VOLUTIONIZING
Slow, disorganized, and an dirty. No communication. Not a fan.
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February 2024 by Marino Corniel
Today was one of the many times i have been there with one difference I did not make a prior apointment. The place was busy as always but they work fast, I was in a out in less than one hour. The staff in this location is very professional which is not the case in other locations. I was very please with the gentleman who drew my blood, he took his time and was very gentle.
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November 2023 by H Brown (Tenny)
The checkin process via mobile device was modern, smooth, seamless. The courtesy and professionalism of the staff member who assisted me was also on point.It was the physical appearance of the office all awash in the color of lime-green that to me was unappealing and uninviting that was in need of the most improvement.They’re on the up and up technologically. A 4 or 5-star rating easily once they beautify the space.
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October 2023 by Robert A.
What a horrible place with a horrible system - and a few nice people. How is that? Corporate couldn't care less. Been there several times. The sign in machines often don't work. Try signing up online for an appointment. The place is dingy. Basically, a disgrace!
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September 2023 by Ashley F
I was seen on time and out within a few minutes. Blood draw was pretty painless and phlebotomist was friendly.
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August 2023 by matthew rivas
The person taking my blood left me in pain and with a really bad bruise. The picture is one day after visiting!
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August 2023 by Tamar O
I had an appointment at 0900 today and was out at 0925. The lady who took my biometrics and blood was very nice. I had gotten really nervous having read all these negative reviews, but she drew the blood fairly painlessly (have hard to find veins). Self-check-in was an easy process as well. I just had to enter my DOB and scan both sides of my ID and Insurance card.The only negative is that there was a loud and inappropriate, though short, argument between two colleagues.
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August 2023 by John Logan
Jabbed 8 times by 1 huge needle ? and 1 butterfly needle ? wich I requested still between 2 nurses only 1 vial out of 2 was completed want? To be used as a pin ?? pin cushion? And given attitude by the technician's that have no clue how to draw blood properly then this quest labs site! Is just for you! Good ? luck
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August 2023 by G. K
i had an appointment on Saturday here is only 1 employee working. I came my appointment on time but still waiting Whoever is the responsible manager here, please put more than one person on Saturday.
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May 2023 by Kostas Xiromeritis
My doctor had requested a last minute blood test so I needed to get blood drawn quick before my surgery. I chose Quest because it was 2 blocks from my job.I tried making the appointment with Quest over the phone but it was a pain due to the automatic phone system. Ended up doing it online in 5 minutes on my morning commute for 9am.I walked in at 8:55am, checked in, and got called in promptly by 9am. Sheila, my phlebotomist, checked my insurance and info, verified it, and one vial of blood later i was out of there. Whole thing took less than 10 minutes.I don't know how typical that whole experience was but if I need any quick blood work done in the future, I'm coming here.
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May 2023 by Chandrika Agarawal
Horrible. The check in system is terrible, has a sketchy internet connection, and doesn't remember your details from previous visits. There was nobody available to help when the system didn't work so I lost 20 min just waiting for someone to fix the system. Instead of apologizing, they told me to be positive and the wait time goes quickly.
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April 2023 by Victor Q.
I was there on December 22, 2022, and this is my experience:The phlebotomist is having difficulty drawing blood because I'm quite dehydrated and we decided to give me time to drink water. They have a water dispenser but no drinking cups. Alternatively, I was asked to use the urine specimen cup. Reasoning that it is clean. My eyes opened wide but patience prevailed. So i decided to go to the nearest deli/grocery to get a bottle of water. Okay, blood was drawn smoothly.Comes now the urine collection. I was given the urine specimen cup for the urine sample then upon giving back the urine specimen cup, They don't have the proper equipment for urine collection(??). I was told to transfer the urine sample to the specimen tube by myself(!!!). Patience prevailed again, just to get through the ordeal.I related my experience to my friends, and voila! had the same experience that i had with Quest Diagnostics.
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April 2023 by Ariella P.
This location is extremely unacceptable besides the fact that there is no one there to help the elderly with the check in. Me as a patient and human I helped them. Then all of the staff ignore you if your not up yet. So me who had a simple question because my purse was stolen this passed weekend wanted to know if I can still do my test. Had to wait 20 minutes after my SCHEDULED APPOINTMENT, just to be told no. When I tried to ask the question prior to that. Extremely rude and unprofessional location and I hope no one goes there.
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October 2022 by Ellie Han
Self check-in can be a little bit confusing, but the person who drew my blood did a fantastic job. Would recommend coming here.
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October 2022 by Jasmine Puri
They lost the paper from my doctors with my tests. now I can’t take the meds I need until I can get another list of the tests from my doctors for another few days since it can’t be in my system.
