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December 2023 by Russell Z.
The laundry cleaner's service was outstanding. My clothes came back looking and smelling fresh, as if they were brand new. The price is also very reasonable!
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December 2023 by Eric Maltzer
Absolutely my favorite cleaners in New York. Jackie and Kim are exceptional!
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November 2023 by Elizabeth C.
I have been using Rebecca Cleaners for 20 years, but they changed ownership several years ago. I am so disappointed that a few things have happened: 1. They lost a bundle of my clothes that were dry cleaned and were able to find them a year later sitting in the store. 2. A couple years ago I had a rug cleaned and it was returned still dirty. I sent out back and they cleaned it a second time and it appeared to be clean. 3. This month I sent the same rug to them after they madeit sound like it was next to impossible to clean the rug - "there are only two rug cleaners left in NYC", " it will cost $175" and the later "it will cost $200". They even went to so far to tell me it would be better to buy a new rug! When the rug was returned this time it was not only still dirty but it was moth eaten and moths were still in the rug wrapping. I had to throw it out anyway. When I returned to tell the owners about what happened, the wife who seems to not speak much English did not apologize or offer a refund AND insisted that I pay for the $25 of dry cleaning I was picking up. I am really disappointed and will absolutely not return or give them more business.
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September 2023 by Daniel MacLennan
They saved one of my shirts for over a year, and returned it to me the next time I came in (I had totally forgotten about it)
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August 2023 by Stephanie Domenech
Please someone help me understand the great reviews...why does my client who goes there religiously, pays all the time continuously, and gets clothes coming back smelling like they've never been washed at all...the shirts come back smelling like the gym and this is no exaggeration cause it's on repeat every week...I have to organize his laundry every week and it's the same thing and I don't understand...if something is wrong with your machines please fix it because they don't even smell like soap at all...ive even seen him put tide pods in bag to send to u guys so the clothes can smell fresh and I don't even think u even used it because it's sameeee thing. Again please help me understand why everyone else is satisfied! Do u use cheap soap idk, I really don't know what's going on!
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July 2023 by Ken J.
Our favorite cleaners closed few weeks ago, and we tried this cleaner, but quite disappointing about terrible wash and fold service. They keep losing our socks and sometimes have someone else underwear's.
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June 2023 by Ankit Sinha
Do delivery and pick up. Reliable and communicative
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January 2023 by Mark Tannen
Had a pillow that I thought was destroyed with stains and they got it out. Great work and service!
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January 2023 by Fred Flintstone
The best clothing cleaners in the West Village, great customer service from Jackie and Kim!
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January 2023 by Nikunj Jain
Quick and reliable service
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January 2022 by Jed Eisenman
This is the kind of place that makes New York feel like a great small town as well as a big city. Great service, lovely people.Service: Alterations
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March 2021 by Alexandra K.
I absolutely love this cleaners. I take my dry cleaning and regular wash & fold here. They offer pick up and delivery too! Really reasonable prices and they are so friendly.
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January 2021 by Margot Putnam Delaney
Used Rebecca 5 times for wash-and-fold. They have lost items. All my whites come back dirty. They don't appear to separate whites and colors. Items have returned with new stains from color bleeding. Rebecca sends out their wash to a third-party partner. They need to switch partners or raise standards before I will use them again.Service: Delivery
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January 2021 by Liza Stokes
Amazing service (pickup and drop off, same day), true professionals, and such friendly people. Great husband/wife team. Highly recommend Rebecca’s!
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January 2021 by David Burgos
This place is awesome. They pickup and drop off same day. The wash and dry cleaning come out perfect. And the owners are a really nice couple.
