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October 2023 by Kay Reichert
This is the best Reformation store! All of the people who work here are so nice and helpful. It has a spacious layout and a great selection of vintage clothing. I highly recommend this location!
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July 2023 by ALAN AYSSEH
Amazing service for a company with the no customer service by phone when they charge these ridiculous prices
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July 2023 by Charles Yang
Waiting for the fitting room for a hour cause the guy did not put on the list
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June 2023 by Linda Lubeski
Great. Especially since the renovation. Great selection, great dresses, great items. I love shopping here.
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October 2022 by Bernd Demel
One of the shops that makes NYC famous. Not shining bright outside but really valueable and sustainable clothing inside. Very friendly staff and quite nice shop floor! Great!
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June 2022 by Taylor S.
Really nice selection of vintage pieces. Not that much ref brand stuff. But the main thing is just the unprofessional, blatantly rude employees.
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May 2022 by Olivia
My friend and I spent about 2 hours in here trying on dresses for an upcoming vacation, and the sales associates were some of the nicest, most helpful people I’ve encountered in any store in New York (or anywhere really). They helped give advice, bring other sizes, and showed us the other color options available online. Couldn’t have had a better experience! And as for the clothes — I dare say I’ve never felt better about my body in a fitting room before.
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May 2022 by la. nskey
Their own personal designs which despite being environmentally friendly sadly not the best quality. I found more than one stray thread from dresses and the one of the zips was loose. That being said the vintage collection is great -You can find some real gems.
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April 2022 by Clare W.
i had a great experience. came in to get a look at sizing before ordering online and they had the dress i was looking for in store. tried it on and loved it but they had mentioned showing me similar styles. the recommendations they pulled worked better for what i needed that the original dress i came in for. nice staff
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October 2021 by Carolyn H.
Thank you to Jonathan and Hillary (may be misspelling their names) for helping me today at the Ludlow street location as I shopped for a very specific wedding guest dress that I was super stressed about finding. They pulled tons of options for me, gave me feedback on each, and really were just overall supportive and above and beyond. I was able to find the perfect dress because of them and I can't thank you both enough for the help and patience!!
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September 2021 by Victoria Karunaratne
Had an amazing experience at LES Reformation! The store itself is so welcoming. I was immediately greeted by the best staff - Taylor and Cherise were so sweet and helpful in picking out the perfect dress for a wedding. Will definitely be returning soon
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June 2021 by Charissa H.
I see Reformation getting a lot of bad Yelp reviews for its pricey-ness , but you can see that online (??). I think the clothes are very flattering and made better than cheaper clothes. This is a splurge place for me. Anyways...Cherise helped me today and was very nice & super helpful with a return. I got frustrated about something and she stayed super nice and I think that is awesome. I used to work retail & it can be a real demoralizing job sometimes. So Cherish=amazing! (Also they stock vintage at this location and that's fun!)
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May 2021 by Cristina Belli
Reformation is everything I want and more. Lovely employees here and secret vintage section in the back! A true gem.
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May 2021 by Christine Dunn
I bought some dresses from this website and decided to go to the store to see what they had. I walked in and immediately felt uncomfortable... I tried to ask a gentleman for help and he walked away from me. The customer service in Free People and Anthropologie is way better.
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January 2021 by Sarah
Great selection! And nice employees. :)