-
April 2024 by Freddy Schär
Nice shop, friendly staff
-
March 2024 by Johnny Yuen
Great store. Kudos to the associates who were so helpful and patient. My wife and I must have spent over 2 hours in there, trying out hiking shoes, but we were not alone. There were people who were trying on shoes before us and their boxes were all over the place. The associates did try to help by asking questions so that was good. In the end, we got our shoes and we can hike pain-free which is the point of finding the right shoe.
-
March 2024 by Kevin J. O'Brien
Love this place. Great products, amazing staff, awesome to have enthusiasts seeming everywhere in the store.
-
March 2024 by Georgia Freeland
I have never met such rude people in my entire life. I usually love going to rei, but after leaving this store i was honestly felt so incredibly down by how rude everyone i approached was. Love rei. I don’t know if the people are drank cranky juice today, but they sucked.
-
March 2024 by Yuval Bahat
I generally recommend this place. I came for bike maintenance and then again for packing my bike for shipping. While one of the employees had a really bad attitude, two others were really great and went above and beyond to assist me.
-
March 2024 by Supreeti Behuria
Waited for about 25 mins, asking different people to help me with a shoe size but to no avail. Finally gave up and left. I do not recommend this place. It’s a waste of time.
-
March 2024 by pejman ghaemi mohammadi
Super friendly staff and huge selection.The only issue is that their stock on a lot of sized items have been low and they on many occasions were out of stock.Update: The place has gone drastically downhill. understaffed, staff no longer engaging as before, does not carry most sizes, the app is not live. Shows sizes that do not exist in the store.
-
March 2024 by Nasir Lodmeki
I was looking for pepper spray but they don’t have one I checked everywhere I could.
-
March 2024 by Stevie B.
Great customer service, Lilia was kind and detailed oriented. What a pleasure to shop when you have human beings that care. Found exactly what I was looking for. Wide range of selections for outdoor activities, smart watches, running shoes, cycling, camping etc. if you’re into outdoor activities - this is the place to go. Prices are fair and market value. Will return and highly recommend.
-
March 2024 by Ivann840
knowing about the unreliability of the lasership company, they use their services, people read reviews about lasership, if you ordered online and saw shiped by lasership(ontrack), say goodbye to your merchandise.
-
March 2024 by Francisco Rivera
Picked up a few things.
-
March 2024 by Michael Haff
Diamond in the rough for manhattan. Rei is massive and filled with all the things you would expect or need for urban or upstate adventurous type. I was headed way up to the middle of nowhere camping and was able to get portable propane grill and even bear spray canister.
-
March 2024 by Cindy Chan
Helpful and Friendly Staff. Great selection of clothing and shoes. Love the REI Stormhenge jacket. The Public Bathroom is a nice plus.
-
March 2024 by Anand Chandrasekaran
Always pleasant to shop at REI. Even if you are not buying anything, any questions asked they ensure that you get proper reply .
-
March 2024 by Diana Rodriguez
Placed order for pickup this morning and received notification that the order was ready an hour later. Traveled all the way downtown only to find out the store is temporarily closed. Supposedly, the workers went on strike. Why fulfill pick up orders if you plan on going on strike?!?!?! Just made me and a whole bunch of other customers waste their money and time!