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November 2023 by Jamie Bowman
If I could give a million star rating I would. Dr. East saw our boy Todd first last week for what we hoped would be a routine check up, upon exam she immediately noted a large abdominal mass and recommended gold standard veterinary care and referrals. She handled our boy with kindness and compassion as well as discussing all of our options thoroughly and answering all of our questions. Yesterday we saw Dr. Ratcliff who also treated our sweet boy with the same dignity, respect, and high quality veterinary care. Completing the first steps of testing for his cancer diagnosis, and carefully selecting the medications he needed to be comfortable. She called us immediately upon receiving test results which unfortunately resulted in Todd’s final veterinary visit at the ER after hours. We were told where to go, what may happen, and Todd’s records were immediately sent out. This vet clinic is efficient, compassionate, and how every vet clinic should be modeled after from the technician’s fear-free approach, the doctor’s high quality of medicine, and the office staff’s efficiency. The office is clean and well thought out to be “fear free certified” which is just another sign of how important your animal’s experience is to this hospital’s staff. Because of this clinic, Todd did not suffer or feel any pain in his final days, and we are forever thankful for that. People like this vet hospital make the world a better place. Thank you.
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October 2023 by Madeline Wills
We love our vet and team so much! They’re the kindest and most patient team. We have an extremely anxious dog, and they handle her with so much care. I don’t know who I would trust more with her care.
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October 2023 by Lindsay Aronson
Took my puppy in for her first visit. Dr Stevenson and the entire were fantastic. Very gentle with my pup, answered all my questions thoroughly in an easy to understand manner, and clear instructions for follow up. I feel great knowing my puppy will have such positive care.
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October 2023 by Judy Rosen
I love Riverside Veterinary Care. Their fear-free practice and expertise in animal behavior has been immeasurably helpful with my ? ReRe. Dr. Ratcliffe has been so helpful and patient in working with ReRe and me on ReRe's fear of the vet. She used to need anesthesia to go through a simple visit. Yesterday we had a visit and although there were a few meows of displeasure, ReRe was calm throughout her checkup (and received lots of treats). Front office staff is kind and efficient and I love the new office environment!
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October 2023 by Ksenia Morozova
After the “trendy” Bond vet nearly gave my kitten liver failure by miscalculating his medication dosage, it was really difficult for me to trust vets again. Thankfully, I found this place and Dr. East immediately put me at ease. She took such good care of my baby and generally was super thorough and had a great bedside manner. Will definitely keep coming back!
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October 2023 by Julie
Just took our newly adopted dog to Riverside Vet on Columbus and had a wonderful experience. She’s still getting used to the sounds & smells of NYC and their kind and caring team helped her remain calm throughout. So happy we found their practice!
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October 2023 by Marissa Accordino
This is a fabulous vet. Sharm was so friendly and patient throughout my sweet girl Boo's intake, and Dr. East was so kind, informative and incredibly thorough when examining her. I never once felt rushed, and the price was incredibly fair. Grateful to have found such an amazing practice.
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August 2023 by Mary Mathai
Amazing experience as always. Dr. East is wonderful…thorough, explains everything as she goes, and takes great care of my cat. The front office staff is always welcoming and professional. And Sirena always follows up with me by email to check on us after our visit. The new office is also lovely with more exam rooms and a separate cat and dog waiting area. Basically, Riverside Vet is great…I’ve been going there for many years, they have always taken such good care of my cats, and I won’t go anywhere else.
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August 2023 by Valerie Bolger
I have been going to Riverside for years, actually decades, and love the vets and staff. They are compassionate, knowledgeable and caring for the many issues and events in a pet’s life, and I have had a lot of pets over the years. I always appreciate and have confidence in the great care my pets receive. And even at the difficult end of life times, it gives me peace of mind that I have done right by them in making the transition as caring and gentle as possible which the Riverside doctors and staff provide.
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July 2023 by Cali Ramsey
Everyone who works at Riverside is so kind. We've been seen by most, if not all of the vets, and each one has been professional, compassionate, and helpful. The vet techs are just as great. I've never left without full confidence in what they've done or recommended. Highly recommend to anyone in the UWS.
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July 2023 by Laura Rivera
Been their client for over 15 years. The vets there are the best! They care for us as we are family.
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July 2023 by Fraser Ward
I love Riverside. The location is so convenient and everyone at the company is friendly and professional. Thanks for taking care of my dog!
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June 2023 by Carlos Álvarez Benito
Dr. Catherine Stevenson and team took great care of Pluto. They were highly profesional and helpful, taking time to examine and diagnose my pup. Completely recommend!!
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June 2023 by Maureen Clavel
Absolutely the best. My animals and I have never felt in better hands.
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April 2023 by Danielle Cotter
This is an absolutely amazing vet! The entire experience was five stars for both me and my cats. It was easy to make an appointment with the friendly and caring staff and the new patient pre-appointment forms focus on understanding your pet to have a fear free visit. Everyone who works there truly cares about animals, especially the diligent, thoughtful, and calm Dr. East. She takes time at the start of each visit to thoroughly discuss the pet’s medical history and needs before beginning the exam, which was efficient and minimized my cats’ anxiety. Additionally, after my appointment, Dr. East researched potential prescription food options for one of my cats who has competing dietary needs. While prices are not inexpensive, I found their prices to be comparable to other vets in NYC; plus, you get such undivided attention and time from the vet that I believe the visits are great value for money. Additionally, they prepare a cost estimate at the start of the visit and get your approval before moving forward so there are no surprise charges at the end of the visit. Dr. East also did dental extractions for one of my cats and the procedure went very smoothly with a detailed discharge plan. I feel very comfortable bringing my cats here and highly recommend this practice to others in the NYC area!
