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December 2023 by Anonymous
BewareDespite the store claims on accepting returns, all sales seem to be final and non-refundable. They seem to have a decent collection of records in the store. I would exhaust all options online before purchasing any other records from Rock and Soul.
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October 2023 by Moses Ukwenya
Discover the prime source for your DJ gadget essentials, where their remarkable customer service completely impressed me. With highly competitive prices, you'll find excellent value for your money, making it the ultimate stop for all your music and DJ gear needs
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August 2023 by June Summer
Very happy with my purchase! I needed to purchase the XDJ-RX3 unit and have it delivered in time for my husbands birthday. Not only did I receive the package before his birthday, but their customer service is spot on! Quick responses, no issues with delivery or the product. My husband is ecstatic to come home and play around on his new DJ equipment. Alex from rock and soul is who assisted me, thanks ALEX! ??
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June 2023 by Jenna C.
My friend and I stopped in to Rock and Soul on a very busy day. Despite the mayhem of RSD at the time, the staff still made us feel incredibly welcome and supported. As a relatively new vinyl record collector, sometimes record stores can be a bit overwhelming with the plethora of products and little space, but the staff was beyond kind, helpful, and knowledgeable! So thankful for my Folklore Long Pond Studios RSD vinyl. Definitely worth a visit for vinyl record enthusiasts, new and experienced!
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May 2023 by Gary Lapidus
Found this store on the internet when I missed out on some record store day releases. Their web site was up to date, accurate and staff very helpful. Product was well packaged and delivered timely. While transaction was by mail, I’ll definitely be stopping by in-person next time I’m in NYC & will continue to be a remote customer as well. Highly recommended.
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May 2023 by Fedan
This store has a huge variety of records: old and new, lesser known and old time classics, jazz/rock/pop/electronic… you name it and they probably have it. I didn’t even start with electronics which is also something worth mentioning. Overall it’s a musician’s paradise but even if u just wanna buy some records, there isn’t a place more perfect than this.
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May 2023 by rob simpkins
Just an awesome spot for vinyl. Some incredible rare jazz and hip hop cuts in here - found so many dope records that I came back to buy more before I left NYC - massively underrated spot and the staff were super nice friendly and helpful. If your into dope hip-hop and rarities then this is highly recommended - totally my cup of tea and couldn’t speak higher of this place - will be back here next time I visit NYC as a priority 10/10 for prices and curation
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May 2023 by Felipe Mejía Zugarramurdi
I bought one vinyl and I asked to the guy (black guy and long hair) beside to vinyl machine if he can help me. He said "do that at your home" and I explained him that it is a gift and I don't know how use that machine. Then I asked him if he can help me with the machine and he refuses to help me replying that I must do that by myself. Rude men.After a blonde girl (I think her name is Shanon) super nice helped me with my requirements. She was gentle and explained me carefully how the machine works.If you go there please be careful with this rude guy. Bad experience in this store.If Shanon didn't help me this brand deserve a 0 star!!!!
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May 2023 by Rob J.
I just go here for the vinyl, as they specialize in DJ equipment for their audio hardware, and not home stereo, so I can't speak to that, but as far as the record store goes, they are great! They have a large selection of new vinyl, including gems I have not seen anywhere else. The staff is friendly and helpful. They have a ton of used 45's I have not yet dug through.
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April 2023 by Lorenzo Antigua
Came back here after I found out one of my vinyls were warped. First lady I spoke with offered to help me and told me to get another one and try it out on their turntables but I was then immediately "frowned upon" by another employee who said "I can't open more vinyls for you to see if it's warped, you have pick something else" Didn't even try to offer me an exchange or anything. I ignored him and just kept doing what I was doing with the first lady. Left a sour taste in my mouth for this highly popular record store. Turntable lab might be my new go to spot now.
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April 2023 by Tanja M.
Visited for the first time on Record Store Day 2023. The store was organized about the process and handed out the RSD list of items to each person in line. You write down your name on the paper and circle your wish-list items, and then the papers were collected in order (they were numbered). The employees gets your desired items as you move up in line and once you get to the door, they're handed to you and you can browse or go straight to check out. I got there at 6:45, doors opened at 8am, and got out at about 10:15. I was able to get both records that I wanted. The hardest part was that the line moved pretty slow. Each person was entered in a raffle for lots of items which was pretty cool.
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April 2023 by Anjelica H.
I ordered pink JBL headphones and they came in less than a week and shipped in like 2-3 days it was securely wrapped and they're exactly what I expected I will definitely look to order from them again which says a lot I don't trust online stores that much
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April 2023 by johnny mendoza
Rock & Soul best Electronic and music store to still be around for so many years and still holding their own much respect. I want to say to everyone at rock & Soul and customer service thank you for my easy going smooth transaction. Highly recommend Rock & Soul to everyone to make a stop by if you are in New York or shop on their website they have everything and anything you need, Thanks again to everyone at Rock & Soul you guys Rock, Shout-out to Erlyn.
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April 2023 by Calvin Gray
A scrappy record shop with good deals and fascinating finds for the dedicated vinyl aficionado. The staff are friendly and helpful; they always did right by me, even in the cutthroat chaos of Record Store Day. It's always worth paying a visit when you're in the neighborhood.
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March 2023 by rajesh ramsaroopsingh
I had a wonderful experience with rock and soul although its not my first experience i had bought from the back in 2008 i think but anyway they don’t play around they are precise with there promise. I preordered a djm v10 mixer they told me il get it in February and so done. Kristen is so professional and helpful big shout out to her. Rock and soul rocks ???
