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August 2023 by Justen Diaz
Door wouldn't open even after inserting my card
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February 2023 by Ginetta Vendetta
They are so helpful even when I’m out of town…. Kudos to Sandra & Bobby & the whole Team!!!!
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August 2022 by Helen Feinstein
Very nice and efficient service
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July 2022 by Nikki Campbell
I took back my review because the manager was extremely helpful because the person who assisted me lacked any enthusiasm to perform his job and I tried to make it easy on him because I explained that knew what I wanted and he didn't have to do everything play by play! But just like I thought his ego was small and I must of offended him because his attitude was lame and he opened the wrong account. Now, I'm closing my account again, thanks!
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June 2022 by LaVaughn Archer
ATM DONT WORK TOOK 3 OTHERS MONEYS THEY DID NOTHING SAID NOTHING POSTED NOTHING
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February 2022 by Patricia Goldklank
Easy to answer questionsDoesn't take much time
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July 2021 by Angie Giordano
People are very friendly and helpful they answer all your questions of whatever you need to know and what I like about it now they extended there business hours I like this bank and will continue to do business with them I give this bank all thumbs up for Santander ????
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April 2021 by Nestor Javier Cepeda Diaz
Excellent customer service, specially from Ricardo!
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October 2020 by Vitaly “Plz Follow my followers” Ivanov
Nice service
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November 2019 by Vitaly Ivanov
Nice service
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April 2019 by Eugenio Fernandez
This is by far the worse bank I've ever been associated with. Their customer service is the worse. They do the least possible to resolve your issues. I deposited a $5,000 check which was in my wife's name. The check was flagged for fraud. They called me into the bank. I went with my wife and she said the check was legit. They wanted her IDs. She showed her pictured benefits card and the NYCID, both which are accepted in all check cashing locations. The bank however did not accept it. They told me that it would be easier for me to approve the check to be sent back to the maker to re-issue another check.
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March 2019 by Moisés Samaniego
Excellent service and if you need to follow up to open an account Andrej is an amazing professional as a banker.
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February 2019 by Karim EL-Antably
Terrible service. Always some sort of issues with this bank and branch. Unknowable kids and staff employed here. No respect
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September 2018 by Ken Chester Jr
Sleek and modern-looking bank
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June 2018 by Racini Andres
Their staff is useless. Lunch break is obviously a popular time for the bank and they only had 2 people working. There was a long line and no one directed or greated people to let them know who they need to speak to. I waited in line for 15-20 min only to find out that I needed to speak to a banker and did not need to wait in line. If they had people to help manage this situation and direct them to the appropriate people like ALL OTHER BANKS, then it would be more organized and customer friendly.