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February 2024 by Joyce H.
I usually find shopping for makeup or skin care products stressful, but my experience at this Sephora was great because Dean was so helpful and so wonderful at understanding what I was looking for and finding the products I needed, that this was a great experience and I will be going back to this Sephora. He really understood what I was looking for and quickly, efficiently, but with grace, kindness, and wit helped me not only find the right products, but helped me feel positive and happy about the process, and the items I purchase are working great. My eyes often have a bad reaction to makeup that goes near my eyes, but he found a concealer from Hourglass that works great and does not affect my eyes negatively, and he very kindly explained how to apply it the best way, and I bought a great Beauty Blender sponge to help me do so, and I bought a wonderful Cicapair calming mist (something I never would have tried) and it is wonderful. Dean was very sweet AND extremely good at what he does AND he made me feel as though I was not covering up facial flaws, but rather bringing out the best in my face.
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January 2024 by Natalie Gorr
Staff is rude and unfriendly. Asked several people for help to check availability of a product. Was told to wait in that section; nobody came by for 10 minutes, so I left.
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January 2024 by Johnathan De La Puente
I wanted to get a new cologne for the new year. This was the only place I could find what I wanted. While there it was packed and I didn't get any personal help in choosing a frangrance. I was taken out the line to purchase the product I was looking for. I rate 4 because it could use a more personal touch to find a product but In this case I knew what I was going to get and was able to get it quicker. Not really a sale or anything so it was expensive. Place was packed and seemed a little disorganized. Not bad but not perfect.
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January 2024 by Cloé Mallette
really clean, the testers weren't a big mess and its not too crowded from what i saw, i definitely recommend this sephora over any other one in manhattan
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January 2024 by Tina Chen
I went to this Sephora to check out some foundations and concealers I'd been planning to buy on their site, but spent (too) long trying to figuring out my shade and failing. I eventually asked for help, and Oliver was amazing! It took him just a couple of seconds to identify my perfect shade for the foundation. I also asked him for a shade match on a concealer that I'd already been using. I was looking to repurchase it, but I thought my current shade was too tanned. Again, Oliver immediately figured it out. Super grateful for the help.
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January 2024 by Kelly Barbara
This Sephora was a great experience! The store had an extensive range of beauty products and the staff were friendly and helpful. Unfortunately I didn't find what I was looking for.
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January 2024 by gloria kennedy
Good place to shop for makeup was there today ??
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December 2023 by Nila Grishina
Excellent place where you can try out makeup and then buy what works. An excellent option before going to the theater.
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December 2023 by Katya Lopatina
The staff are very nice and the place is pretty big, but the prices are a big issue for many!
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November 2023 by Patti Miller
Coco and Oliver were the best make up team ever. They fit me in for a full face and got me out the door in time for my next appointment. Really enjoyed the session and will be back to buy some of the products they used on me.
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October 2023 by Tianna Francis
Went for a pick up order and Caleb helped me out. He’s amazing! Super helpful and efficient. Will definitely keep coming back because of his great customer service.
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October 2023 by Jess B
Love this place. Nice clean and easy to find what your looking for.
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September 2023 by s the hedgehog
yani & gavin are the absolute best! thank both of you so much, you make the location a delight :^)
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September 2023 by Katie H.
Great staff here. Selection isn't always 100% (especially popular brands like Glossier) bc it's so busy, but the staff will always look online, and aren't trying to make you buy in store.
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September 2023 by Tommy Lemanski
I was pleased to see the new location as it is a bit more convenient for me. On my first visit today, I walked in knowing what I wanted to purchase and went to the men's section where i stood for 10 minutes looking for someone to assist me. Finally, someone came back behind the counter and I went to ask for help. "Sorry, I'm going on a break". I left. If this is the kind of service offered, this place won't last 6 months. I'll just go back to Nordstrom's. A little out of my way, but always prompt and friendly service.