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April 2024 by Doc MUSIC
The hamburger is tasty, only if you don't take into account the burnt patty. Little place to sit, no straws and napkins in service. Given that during visits there was a queue to the very entrance, but it was surprising that it moved quickly, that is, the staff works very quickly.
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April 2024 by Elijah
Literally the SLOWEST Shake Shack. 35 minutes and a whole bunch of attitude from the low income workers for ONE ORDER OF FRIES AND THATS IT. Something told me to not eat from there and I was right. They took so long I just had to get a refund. I will never eat from any Shake Shack ever again. What a horrible fast food place it’s the new McDonalds.
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April 2024 by Ivan Jovanovic
Food is good, but 4/5 because of waiting 15 min to order and then 20 min waiting for food.
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April 2024 by miguel martinez
40 minutes from the moment you arrive until they give you a tiny Burger, nothing special, with potatoes and water, $23.50. On top of that they don't have WiFi for clients. I do not repeat.
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April 2024 by Lenny B
I just wanna thank that lady that works there that went out of her way to prompt my order of 3 fries & two sodas after waiting 38 minutes after speaking to her within 5 minutes my girls got there food. Thank you !Kid-friendliness: Thanks for your service friendly and kindness and making my experience great…
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April 2024 by Lucile B.
Very good burgers, nothing to complain about but very expensive and above all we waited 30 minutes even though there weren't that many customers and a lot of people in the kitchen. It’s pretty crazy! Namely, there is a large room in the basement.
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April 2024 by Michael Finn
Good place to hit after the American Museum of Natural History.
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April 2024 by Blake Wilbanks
Skipped having a meal because the lack of system to order. It was confusing and incredibly hot inside.
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April 2024 by Antonio Vaccarino
Very popular sandwich shop in the Big Apple ? The burgers are very good. Excellent service. Nice environment. Definitely recommended.
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April 2024 by GR
The manager working at this location at 5:00pm today was extremely rude to me.
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April 2024 by Michel MONATTE
Hamburgers, not bad but nothing exceptional. Often crowded and not enough space.
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April 2024 by Noelia López
I have been to the USA several times and I had not decided to try these burgers. In Spain they were almost the same at the beginning of the TGB (not anymore).However, we encourage you to pay a visit to this place because it is close to the Museum. What success!Despite there being a LOT of people at 2:00 p.m., they served us some very delicious and beautiful burgers.It goes pretty fast. Of course, you must be on the lookout to get a table.The double burgers are delicious, juicy and very balanced in flavor. A little small, but delicious.There is a tap with cold water to serve yourself and bathrooms.
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April 2024 by Nicole P
Crazy busy at lunchtime, but the burgers were very tasty. The person who brought our food to the table was very personable and polite.
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April 2024 by Tulio F R Leite
Took way too long to get our order. No seating space. No one was available to check my ID so I could order a drink.
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April 2024 by Joshua Martínez Ordóñez
All the establishments of this chain are a shame, there is never a place to sit and they do not control the maximum capacity of 130 people they have. They make eating time stressful
