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February 2024 by Lisa Kim
Located in the heart of Harlem, Shake Shack Harlem offers a tantalizing array of burgers and classic American fare. While the burger itself was undoubtedly delicious, our experience was somewhat dampened by the less-than-friendly demeanor of the staff.we were met with a lukewarm reception from the staff. While they took our orders, there was a noticeable lack of warmth or enthusiasm in their interactions, which detracted from the overall dining experience.
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February 2024 by znsnsj snsnsj
The workers are very rude and they gave me something that tasted so
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February 2024 by Donyale McRae
Very nice considering it's location service was wonderful and
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February 2024 by ITZME4SURE
If using tap pay, you can use the kiosk to order...quick transaction. Food was tasty and the lady at the counter was pleasant. Overall, I would go back for take-out...not so much for Dine-In...Its a little dark but that my personal preference. Enjoy?
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February 2024 by Kali Blocker
Vegetarian options: The shrooms burger is delicious!
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February 2024 by Shag's Bar
Great shake, delicious hamburgers and fries.
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February 2024 by Federico Bruschi
Excellent food, clean place and friendly service. Advised!
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January 2024 by Angel Q
Always The best and freshest.
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January 2024 by Mary Beth Montera
The food was hot and fresh and they really know what they're doing there I totally and completely enjoyed it. I would highly recommend.Wheelchair accessibility: I have to use a scooter to get around because I cannot walk properly and they had a beautiful ramp within the store that I was able to go up to the counter order the food and then sit at a table it was wonderful.
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January 2024 by John Laubenthal (JL Bronx)
It is everything shake shack is about great food, friendly service perfect. The fries with cheese and bacon always rocksVegetarian options: Several veg. Options on menu
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January 2024 by Jay Are
The manager there is top notch!
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January 2024 by Jose Gonzalez
Delicious food mmmm good ????
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January 2024 by Lucian Spencer
New Korean burger was good I don't like my burger well done so I was happy they made it correctly. Homeless man came in and supervisor with glasses sorry don't know her name was on point she handled it where we weren't bothered and I still got him a burger. Pretty chill vibe. Was fairly empty when I went in, made me go back for more Korean fries. Has the best burgers in the area for its price. Other places around here are burnt or bad quality.
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January 2024 by Imzadde
Edit: Manager corrected what she could. She had a large call out due to winter illnesses. WOULD recommend as they take illness seriously.Service: Cooks working as cashier and electronic registers without a cash option. So if you’re paying cash, you have to wait for the cook to take a break and decide to assist you.Food: Veggie burger with lettuce wrap - the wrap was wilted. Ordered tomato added, no tomato. Also ordered Mayo. No mayonnaise.French fries were barely done.Wheelchair accessibility: Is wheelchair accessible.
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January 2024 by Erica R Weeks
Was my 1st time eating there or eating @ any Shake Shack ever and it was definitely worth it and the service was good and very helpful! The chicken sandwich and fries I ate were deliciously good!Kid-friendliness: Your kids will love it!Wheelchair accessibility: It's big enough for a wheelchair to have easy access!