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October 2023 by huang haoxiang
Very bad company and customer service. They use photos to confuse you into placing an order, cancel your order at will, and finally tell you that it is your own responsibility to compare prices and never use their services!
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October 2023 by Lawliet shi
Don't trust,fake price.
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August 2023 by David Rendall
This is the worst seller I have ever worked with. It is a bait and switch scheme. I bought 3 cases of 5 reams of paper, on a sale price, but they sent me 3 reams. When I complained, they said to send it back, but have to pay full price for the 3 cases. Never again with Shoplet!
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July 2023 by Joseph Davis
HORRIBLE!! Pulled a bait and switch. Advertised a low price and showed in stock availability, then suddenly switched to back ordered. I Sent 2 follow up emails to 2 different people, no answer. Started a live chat and was told still backordered. If it was backordered, why show in stock originally? Still waiting on my refund. I will never do business with this company again, buyer beware!!
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July 2023 by Ryan T
The sander would probably be great if I could actually recieve it. Shoplet gave me horrible customer service from and Asian customer/ supervisor representative who actually hung the phone up on me. They give you false tracking info and cannot even get in touch with their shipping department. Do not buy fron shoplet. Was quoted 6-10 days shipping and at day nine still no current real tracking number. Stay away.. Fraud alert.
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June 2023 by cathy burdg
Good thing I ordered my packing paper through Amazon.I never received it, although the website showed it was delivered. Even gave ne a fake tracking number, according to the post iffice.
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April 2023 by Brenda K.
I ordered Creamer for me and our Club paid $91.04 the items was for 4 bottles I got 2 in and the other was not shipped I called them and she said she would look into it but nothing so I got ahold of paypal the got in touch they said if i send back my 2 bottles the would refund $42.oo I dont want a refund I want my stuff if I get a refund it will be for the full amount and I will keep the 2 bottles sent to me this has been going on since Feb
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January 2023 by Elizabeth T.
When I requested a quote from the company and sent back the PO, after weeks of waiting on my items to arrive, I reached out to them. First, I was told that they didn't have my order. Then told that it's with the "net 30" department [accounting], then I was told that there's a hold up in shipping. Finally, after weeks of them being unable to keep a story straight, I decided to call them every day. Finally, they sent it, and subsequently, left 6 items off. When I contacted them, they initially acted as if they cared. Now they don't even bother to respond. SHADY, SHADY, SHADY company!!!
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December 2022 by Yamini G.
Easy ordering process, incredibly low price for some fairly pricey office furniture I'd been looking for, very fast delivery and my order arrived in perfect condition. I'll be looking on Shoplet again for my office needs. Excellent service. Thank you.
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December 2022 by ROBERT D
Just ordered for the first time. It was very easy. They had the best price for what I was looking for as well. Very user friendly website. Will order from them again, I am sure. ****** *
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December 2022 by Maria Barrett
I made a mistake and placed in order for 10 cartridges instead of 1! I felt like such an idiot! I called them up immediately and was worried they wouldn’t let me amend it since it had already gone through. Thankfully they were able to cancel it and replace it with an order for just 1! So grateful that it was such an easy process and I didn’t have to worry about the funds being taken out of my account!
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December 2022 by ALADINA SABANI
This website EXCELS at customer service! They’re leagues better than Staples or other online office supply stores in that department. Personally, I don’t waste my time comparing prices – what’s an extra couple of bucks for peace of mind? But Shoplet has never once failed me on affordability and I’ve always been treated like a valued customer.
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December 2022 by Hannah Campbell
Needed to call them about a refund and was worried I’d be given the go around. Not the case, the rep I spoke to was very polite and helpful and got everything sorted in under 10 minutes. Excellent customer service and I plan to purchase from them again in the future, since it’s clear they care more about making a good impression on customers than on trying to save a quick buck.
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December 2022 by Chretien Adeline
Was worried about whether or not I’d even receive my order after reading some of these reviews! Thankfully, I had nothing to worry about. My order arrived exactly when it was scheduled to and with everything present and accounted for in good working condition. Not sure about anyone else’s experience with this company but mine was fine.
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December 2022 by Amalia Limachi
Bought like 5 new appliances for the office, and they arrived in just two days! Thank you so much for the speedy delivery. Will be ordering through Shoplet again in the future.
