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December 2023 by Maria
Genuinely appalling customer service. I was not greeted, had to practically beg to be helped, and saleswoman actually argued with me about the style I was asking about. Twilight zone terrible.
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December 2023 by Angela Collie
My husband and I were walking up Bleecker Street on our way back to our hotel and saw SJP, so being such a huge fan of both SJP herself and shoes I had to stop. Javaris warmly greeted us and answered all of my questions. I asked for one size in a couple of styles and he went above and beyond, bringing several sizes to ensure I had the perfect fit. I left with a perfect new pair of pink satin kitten heel mules and would have bought more if I had more room in my luggage. Thank you, Javaris for such a wonderful experience!!! You are a treasure!
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December 2023 by Mireia Esturo
Cute store and really nice shows
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November 2023 by Amanda Reilly
Had a great experience today at the store! Some of the reviews made me a little hesitant but the staff was amazing. They greeted us right away, Monica was super helpful. Thank you for a greatexperience!
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November 2023 by ruth stiefvater
Girls weekend in NYC and included a stop at the SJP shop. Incredible service from both Monica and Jennifer. They were kind, helpful and so welcoming. Both me and my friend bought a perfect pair of gorgeous shoes. We were over the moon with our experience.
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November 2023 by Kati Budgell
I was looking forward to visiting this shop. I walked in with my husband and was not greeted, helped or even acknowledged. Awful way to treat someone. I could tell the snubbing must have been because they either thought I didn't have money to spend or some other reason. Either way, unfortunately I won't be coming back. I don't like to spend my money in shops that judge others this way. Staff need to be trained better in customer service. They lost a sale due to this.
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November 2023 by Sunday Skincare NYC
Love love love!!! Such a great place to pick up a special treat. If you’re a local or visiting do yourself a favor and pop in to this store!
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October 2023 by Local Guide
Very close to Carrie Bradshaw's apartment in Sex in the City, we find another obligatory stop for Sex and the City fans.Sarah Jessica Parker's shoe and style store is an ode of love to lovers of shoes and the most stylish looks.We visited as part of On Location Tours' Sex In the City Tour and the staff have been very friendly and understanding and my wife was absolutely delighted with the shoes she saw.You take a look at the colognes, the rose is my favorite by far.We were taking some photos for this review and a car passed by with Sarah Jessica Parker herself, who sometimes also drops by the store. My wife went crazy with joy but she wanted to see her more than ever. nearby and be able to greet her, since he is a big fan of her work and her legacy.Without a doubt, a highly recommended visit for lovers of shoes, fashion and Sexy in the City.
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September 2023 by Shing
Wonderful experience! On my first trip to the store, we found all the Sales assistants very friendly and even asked if my young daughter wanted to try on some shoes (for fun) whilst I was trying on some. [My daughter was too shy to try the shoes]. Jackie was very helpful and patient. Jackie arranged for the shoe that was online, but not at the store, be sent to the store a couple of days later. Once I was contacted, I went back to the store, tried them on and purchased them immediately. The shoes are perfect for me! A wonderful shoe shopping experience. SJP have the most glamorous flats in the world. Thank you, Jackie!
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September 2023 by Karen G
Had a lovely experience! Monica was very helpful and made sure I got the right size shoe for me. The whole interaction was great and I'm really looking forward to wearing my beautiful new Tartts for a long time to come.
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September 2023 by Lena Hedman
I went into the store just to look around. The clerk was really nice and talkative. She talked about the shoes and the new collection. She was so helpful and took pictures with my phone. There was no problem photographing in there. I also got a little gadget home with me!
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August 2023 by Vicky Jenkins
Not welcoming. I am a huge fan of SJP heels. I purchased my first pair at the store in Vegas and received amazing customer service...so great that I always stop by the store and visit with the sales associate whenever I am in town. When I made my first trip to NYC I knew the flagship SJP store had to be on my agenda. The staff were rude to me, did not great me and seemed bothered by my being there. Only after I mentioned that I own three pair of SJP heels & what style I was shopping for did they seem to deem me worth helping. Store was much smaller than I expected. Going forward I will keep my purchases to the Vegas location or online.
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August 2023 by L S
I dropped into SJP store on Bleeker street yesterday and was so shocked- The Pink Carpet is FILTHY!It looks so grungy - I left in a hurry.I love the shoes but would never shop in this store. Sorry SJ but thought you should know...
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June 2023 by Ben Ghamami
Happy wife, happy life!
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May 2023 by Jibek Azizkyzy
We visited SJP store on Saturday April 22nd around 4pm. The store was very lovely but the staff were not. We were greeted with a "hello" when we walked in but no one asked if we needed help finding anything particular. My partner and I were in search of the Strathberry x SJP bag. We were looking around the store to find it and when we did one of the sale associated shouted out the price of the bag (I don't remember the sale associates name but she had dark hair and an accent). Not sure why she had to shout out the price of the bag the way she did but it didn't sit too well with me. We have already done our research on the bag so we knew the price. The sales associate was very judgmental and rude even during the time of our purchase. I thought I was just overthinking things but then heard a few other ladies walk out of that store stating how unwelcoming and terrible the customer service was. Overall the experience was not great. If we weren't shopping for a gift I would not have bought from the store. Honestly I would recommend just buying from the website. I would not go out of your way like we did to visit the NYC store.