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December 2023 by Chad S.
Fantastic place.... Customer service amazing! Support them... they are a special place. They also offer online ordering.
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October 2023 by M Leong
Spoiled Brats is a hidden gem! The owner Eddie is super friendly and his cat Chloe is really cute. Lovely selection of stuff for cats and dogs. Had a great time chatting with Eddie and giving Chloe lots of rubs.
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October 2023 by Alec Rivas
Came in the other day, I was assisted with all my necessary items and a little extra for my puppy. was very happy with the advice very friendly staff, small space but very at home feeling. Been there for years doesn’t hurt to support a business for a better cause.
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October 2023 by Brandi Bivens
We had a great experience at Spoiled Brats today. We had to exchange something for a larger size for our puggle and Eddie was so nice. He let our pup try on different sizes and gave her s test at the end! Eddie was great and we officially love Spoiled Brats!
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September 2023 by Jenny
We’ve been buying our three cats’ food and treats with them for years! Great staff, great variety of products, it’s our favorite pet store in the neighborhood hands down!
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September 2023 by Tanya G.
What a lovely shop filled with everything you could want for your pets! I was staying at a hotel a few blocks away and stopped in to buy my babies something to give them when I returned home. The owner Eddie is very kind, taking care with each customer if they ask questions or need help. That said, he's not pushy in the least. I enjoyed meeting the resident shop cat Chloe, black cats rule! I managed to spend $50 on some really high-end catnip toys (only the best for my kids!) and a cool small dog toy. I'll definitely go out of my way to stop in here next time I'm in NYC. If I lived locally I would do all my pet shopping here, great selection! (P.S. my cats went nuts for the "Pussums" catnip toys. Even my chihuahua mix likes them and is playing with them. She also likes her new chew ball.)
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August 2023 by Emma Martin
Came all the way from Birmingham England to buy a treat for a furry friend. Great choice, lovely chap served us and met a small doggy friend in there. Would highly recommend.
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August 2023 by Jon Campbell
Spoiled Brats is by far the best pet store! They have a great selection of pet supplies, good prices, & amazing staff. They are always so friendly, helpful, & they have the product knowledge for making recommendations that are truly beneficial. They have always gone above & beyond providing me the best customer experience! Finding this spot was like finding a gem to me & I highly recommend them. I get just as excited as my dog gets when it’s time for a visit there!
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August 2023 by Jenny P.
This place is the best! The owner Eddie really cares for all pets so much. The store has a rescue cat, Chloe, who is so sweet and lives up to the store's name (and she has a great life, especially compared to being rescued off the streets near Times Square). They are enmeshed in the local veterinary and pet owner community, and the staff is friendly and knowledgeable. Locals chat and dogs get super pumped to come here and get treated. Support the small business--and they have a great selection of products for cats and dogs alike and greet pets and pet owners with gladness!
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July 2023 by Daniel Ziolkowski
I came in looking for the most healthy food for my pets and left with nothing but the best food, best advice and best customer service in 2023 (which is hard to find). I think I even left with a new friend! Ask for Eddie!
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July 2023 by Riley Xiong
Hands down the best pet store in nyc! The customer service is suuuper nice, and they have a wide selection of pet supplies too.
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July 2023 by Stevie C.
Huge selection of toys and food, especially for cats. They have many other pet things too! Plus, they have a very friendly and very cute store cat
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July 2023 by Xyiles
The staff is really nice and they are very helpful. The store anything you need. It’s an amazing atmosphere and I’m definitely going to shop there again!
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July 2023 by Laura T.
Great little store with a very impressive inventory of pet food/treats/toys/etc. If you can't find what you need, the employees can order it and it arrives at the store within a few days. On top of all that, Eddie is super-knowledgeable, very friendly and so helpful!
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July 2023 by M J.
I came into this store before adopting a new pet. The store didn't have the pet food I knew the foster was using and I wasn't sure that the carrier would be the right size I was adopting. The cashier told me that I could bring the carrier back without problems and repeatedly suggested that I buy a different kind of puppy food. He even told me that I could return the puppy food even if I opened it. A week later, I went to return both items, unopened, and brand new. Contrary to the cashier's representation, they refused to allow me to return either one. The different cashier said that they never return any item. When I told him that the other person upsold me on the promise that I could return the items he told me that it was my fault for not asking whether that meant that I could return the items for money as opposed to exchange. He claimed that his cash register didn't even process returns. This experience was far beneath my expectations I'm terms of honest business dealings and customer treatment.