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January 2024 by Carlos Guerrero Anderson
Tanya of the Copy and Print Center is great!! She helped me a lot, and always with a smile.
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January 2024 by Erika Honey
Mean and unhelpful workers by printing! Only Jessica was amazing and helpful. And super friendly! Other workers should learn !
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December 2023 by Megan Inderrieden
The Staples associate, Artem, made my experience so pleasurable today. I have never been assisted by someone so earnest, kind & thorough before. I really hope he knows what a light he is in this world! And I hope his manager knows how fortunate they are to have Artem on their team. Thanks Artem!
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November 2023 by Corbin Hendrixson
I was greated with a welcome and the printing manager, Franklin, genuinely made feel valuable as a human; not a expectation when you are shopping in NYC. Great people and Franklin deserves a promotion.
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November 2023 by Eve M
Given misinformation first by customer service online and then in the store
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November 2023 by Frank Zou
This is the store I used to visit because it's close to my workplace so I think it is also my go-to place for passport photos.The passport photo services were selling as $16, and you will get 2 photos. I asked the cashier how much should I pay for 6 photos. The cashier was not sure because it doesn't make sense to buy 3 passport photo services ($48) just for get extra 4 photos so she was very helpful to ask the manager what to do.The manager just shrug the shoulder and said "well just buy 3 sets". I immediately left the store. I got $22 (8 photos) in a professional photo studio later.Passport photo services are expensive because we are paying for the effort to set up cameras, lightning etc, BUT NOT PRINTING THE PHOTOS ONLY. It doesn't make sense to pay 3 times to get 6 photos. Even the cashier feels frustrated. I really appreciate her help.Either the system needs update (provide more options to print out more photos with different price tags), or the manager should be more flexible and reasonable when it comes to the customer requests.
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November 2023 by Mariam Steinblatt
Cartoonishly useless. Shipping center can’t actually ship products, there’s around 3 employees, they’ve put anti theft cages on the PENS so you can’t just walk in and buy them, and no one is ever at the registers
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October 2023 by George Hicks
There are ALWAYS differences between prices listed on shelves and what gets charged at the register. This week I had to go to this Staples multiple times, and I had to dispute an overcharge at the register every single time. They barely apologize when you catch them at this game. It's truly disgusting.
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September 2023 by Channing Bailey
No print service and only one printer works.
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August 2023 by Emily B.
Super friendly staff and great service and coupons! It really stood out to me as a great place. Precious and her coworkers pointed me to the right place and showed me coupons in the app :)
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August 2023 by Yue Xu
I don't recommend this place. They don't give customer full information about the price of the service. I was only informed that it can be picked up next day or in two hours. When I ask the price They just told me that the lamination would be $4.75 each. However when I pay it, it was only $18 with 5 pages, with expertise fee$5 for picking up within 2h. It was not the same info I was provided. However, When I told them that I wasn't informed. The man who picked my phone probably the manager's attitude was rude, and didn't even apologize for not giving customer the full information. Hope they can provide better service and be nicer to customer when made a mistake.
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August 2023 by NYC
Would NOT recommend the color printers. Colors are all off, red at the top of the page comes out orange, and tried on multiple machines. Guy said that the rollers at the top just work that way. What a waste of time coming here.
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August 2023 by Jane Wierdsma
I printed some things for my wedding here and Franklin was AMAZING! I had to change some things around on the document, and he was patient and kind as I altered the project, printing me a sample during the process. Thank you, Franklin!
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August 2023 by Franziska Oeschger
So eine nette Bedienung wie heute im Staples Astorplace haben wir schon lange nicht mehr erlebt! Preis/Leistung stimmt auch. Vielen Dank dafür.
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July 2023 by Pyxis Light
Waste of time. I came here yesterday just trying to print out a few pages and the guy behind the counter told me they don't print anything after 2pm. So I came in 11am hoping to make a few simple 9x11 art prints and the girl behind the counter told me that I had to submit my photos to a website and wait 2 days max for them to print out a few papers.... Ive never been to staples that is this inconvenient and won't ever come back. Girl needs to work on her customer service skills didn't even bother to look at me when speaking, disrespectful.