-
February 2024 by dhruvik patel
Absolutely horrible experience everytime I come here. I’m usually here to pick up packages and I need to wait atleast 5 mins for someone to even attend to me. Half the employees working here have no clue where to find packages and process their checkout.I wrote this review today because I’ve had to wait for 20 minutes and when I asked what’s happening they said “hold up ! It’s only 3 of us man”. Then a few minutes later another another rep. came by and asked “how can I help you ? “ to which I replied “I’ve been waiting for like 20 mins for my pick up “ and all she said was “Alright “ and immediately switched to another customerI would strongly advise to find an alternative for your needs.
-
January 2024 by Jennifer Beisheim
I waited in the line for my paper order, got told to get it from the back, to wait in line again to pay. While waiting to pay the box that holds my paper broke. Now 2 out of the 3 times I’ve been there the box has broken. Im a little confused as to why a store that specializes in copy and paper wouldn’t have a box that can hold paper. When I expressed my frustration to the cashier she showed zero interest in my complaint. Which made my frustration grow.
-
December 2023 by R Weiss
Store was closed an hour earlier than stated time. Not sure what’s going on there..
-
December 2023 by Ella R
Walked all the way here to pick up one item and was flat out ignored for several minutes because everyone was too busy doing their closing duties. The person who ended up having to help me was the one who was right in front of me who had been stamping envelopes that couldn’t wait for a live customer. Asked three times to be helped and got passed back and forth because no one wanted to get up or make eye contact. Then Envelope Guy HAD to ring me out and said I didn’t pay, when I had paid via PayPal already in order to place the pick-up order. When I said I paid and showed my receipt he said “no big deal just take it I’m not gonna check.” I left so irritated. Everyone needs customer service experience and training as a general life skill. How you treat other people goes a long way.
-
October 2023 by Efua Adu
I placed an order booklet printing two days in advance. When it was read for pickup, I arrived and realized a bunch of pages were missing although I was able to see all the pages of the pdf on my phone. David from Print & Marketing Services went above and beyond to figure out the issue. It took over 30mins and there were other customers. However, he tried his best and figured out the issue and was able to create new booklets for me on the spot in addition to giving me a discount! I’m truly grateful for David’s patience and positive demeanor through it all. Thank you so much David. I appreciate you!
-
August 2023 by Jill B
Usually the people here are friendly and helpful. Today I had the opposite experience. I scanned something and it didn’t work the way I expect. The manager of the store told me I was on my own. Then he instructed me to rescan the whole document. That would have cost me much more than I needed to pay. There are other places to go nearby and I will find them.
-
August 2023 by Danielle G.
They have a very efficient process for getting passport photos for many different countries. Cost was 16.99 for two photos. Highly recommend.
-
June 2023 by Alberto Avila
The place is clean and organized. Staff are helpful
-
April 2023 by Helena Nicholson
I needed to print something extremely last minute and Shakera was extremely nice and willing to help
-
January 2023 by Jeremy Cole
I asked how to send to print something and they sat me at a computer that charges per minute use and then said I need to email them and they print it in the back. Wasted my time and took my money. Horrible
-
October 2022 by Susan H.
I wish I got the name of the professional who assisted me. It was cashier 1656697. I went to the store to get assistance with submitting a print job online. What I received instead was dedicated attention with submitting AND completing the print job ! I had several files to print on various paper weights and sizes. This professional uploaded the files, performed the needed adjustments (some manipulation needed to get them to print on US sized paper), and provided a sample print before completing the job. I am so relieved that I decided to go to THIS print store - there are several in the area.
-
October 2022 by Dottie Louis
Very friendly and very quick service. I highly recommend their printing services!!!
-
August 2022 by Bijan N
Great service, thank you kenny!
-
August 2022 by Robert N.
The Asian girl Kenny on the Staples on 50th Street and 3 ave is the best and incredibly kind and helpful
-
August 2022 by Ken Chester Jr
Quick & easy business card pickup!
