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April 2024 by El mundo del Cabello
The workers here are extremely rude
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April 2024 by 白梅ペコちゃん
This was the first store I entered after arriving in New York. The croissants were warm and crispy. If you are waiting for your cafe latte, they will serve you by name. Even though I was very confused, the staff spoke English well and did not make any unpleasant faces. Even short, it's about the size of a Japanese Starbucks tall ????
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March 2024 by Only One
I came yesterday for a breakfast pick up and This place is somethingelse, some staffs are rude and have no sense of urgency, ( 4 times waited for an order ahead) even for a baked good takes times to pick up even you order ahead and if you try to get the cashiers attention she pretends not seeing you and she only have 1 customer on the line.
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March 2024 by Brooke Grekoski
Order is almost never ready even when i order 25 minutes in advance. If you order here prepare to be late anywhere youre going
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March 2024 by Taniis SanGal
Me lo súper gané!
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February 2024 by Diane L.
Great matcha latte at this location. Very green and full of matcha. Not too watered down like some other branches. Maybe got lucky the past 2 times I came here it was very matcha -y
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February 2024 by Heather R.
I see this Starbucks got some bad reviews, I thought it was ok. Listen it's a midtown in NYC it is what is. I needed my caffeine charge before I had a business meeting so I purchased my ice coffee. I sat at table did some computer notes and my stay was done. One thing I will note without judgment is there was a person sleeping in the corner of Starbucks. It made me sad perhaps they needed a warm place to stay. I was not offended by this however it just makes a statement of the times we are in. Prayers
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February 2024 by Ali M
Friendly and quick service!
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January 2024 by Leah Moore
Staff was extremely rude. I ordered and waited for my drink and a barista Called my name to come up to her to get my drink when I did, I was asking where my drink was because I did not see it when she called me over. There was a drink sitting and I assumed was mine since it was the only one there I asked the barista “is this my drink?” She nodded. I asked again “my drink?” Again nodded, when she was going to hand it to me I just thought since she wasn’t gonna give it to me after confirming it was mine to just grab it then but when I tried another barista rudely yelled at me and said “do not grab anything over the bar!” I was confused since the first barista said it was my drink twice and no one handed it to me. They put my drink in a different area and didn’t even tell me where it was until after that. Wish I got names to report to cooperate but this will do. Wish I could give a 0 for my experience for the very unfriendly and snooty workers.
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January 2024 by Rama M.
Rude Staffs!! ??
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January 2024 by shanon mitchell
Great Starbucks excellent
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January 2024 by Constance Stamatiou
Please work on customer service. I waited for 15 minutes on a mobile order I received 3 out 4 items right away. I told them I was missing oatmeal. The barista let the others know then the cashier started to make it but the other barista told him to stay on cash register the young lady handling the food seemed to be making all the sandwiches so when o asked her about my oat meal she caught an attitude grab the oatmeal put in a bag the tossed it on the counter and without any of the toppings! No need for the had done job with an attitude. I told the cashier and he politely gave me the topping.*notice time stamp for 10:37 am I didn’t get it till 10:54. Everything else was there and ready.
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January 2024 by Jess Ramos
I did a pick up order 3-5 times already and i still waited there for like 14-20mins for my drink, and they put out of stock of the items even they do have it. .
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January 2024 by Gabriela Tirado
Terrible
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October 2023 by Kimberly Sykora
I watched an employee handle a customer sandwich with bare hands, not tongs. Another barista saw and didn't say anything.