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April 2024 by Jayronn Miller
Taking the time out to write a review based on this interesting scenario this morning at this particular location…4 people walk in the Starbucks to pick up orders at pickup table like we all do everyday all day nothing new.3 of those people are Caucasian…man and women…… The 4th person, an African American man. All 4 people say their names for the order pickup… again nothing new we all do it at Starbucks everyday. The 3 get their coffees and off they go! The 4th however, says his name and is asked to provide a receipt for the proof of order, while the order is sitting there waiting.Asking for receipts? Not a problem. I provided it because I don’t do confrontation, I was raised with respect. But is everyone being asked this? No. Nothing further needed to say. I wish this particular location all the success in the world, but I’ll for sure not be returning to this location.Management needs to be aware of this and correct it. 1/5 experience. 1 star because the coffee was made correctly or else a definitive 0 stars for the experience.
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March 2024 by Jemmy Hernandez
This place is awesome, customer service is top notch. Everyone is extremely friendly and helpful!
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March 2024 by Maria D
Fantastic and friendly service!
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February 2024 by Fairmont Brown
Nicest so
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February 2024 by Erneys Lopez (DR_ELF)
For my experience always is a pleasure take my breakfast in my favorite
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January 2024 by Christae E.
The 40th & Lex Starbucks morning crew has excellent customer service. I typically sit in here 2x a week & the team is always kind and welcoming- great at communication and positive. They greet everyone who walks in and are super cheerful when doling out drinks and food. It's a pleasure to sit and relax here. They work pretty efficiently, have pickup drinks on the bar pretty fast. I've only had one drink issue & the barista was quick to fix it. I'm definitely letting corporate know, because they deserve to be recognized! I've lived in NYC 7 years and I've never been in a more pleasant/kind/team oriented Starbucks in the city.
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January 2024 by JiHae L.
Right near my job, so this is my go-to spot for Starbucks. It's not the best customer service, but like I said, I go here for my convenience. I heard them say they ran out stuff to another customer, but it's only lunchtime. I was thinking either this spot gets super busy or they are low in stock. Either way, it was not the best spot to go to, but it was triple star day.
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January 2024 by Google user
For my experience always is a pleasure take my breakfast in my favorite place
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January 2024 by Remon Nagieb
Very good coffee and maven
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December 2023 by Bridget Cunningham
Very sweet baristas and coffee comes out pretty quick!
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December 2023 by Alexandr Golicov
Pretty good Starbucks, they have seatings.
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December 2023 by Antawn T.
The manager (not the guy with the mask) made me feel uncomfortable and only speaks to and acknowledges only people she's wanting to associate with never greeted me been there a couple of times. Won't go there anymore
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December 2023 by Maria Pereira
DON’T come to this Starbucks location. They are SUPER EXTRA SLOW. They try to be nice, but if drinks aren’t on time and ready when they are supposed to and you are waiting for over TWENTY MINUTES for a mobile order… being nice is not enough, I’m sorry. I for sure won’t be coming back here. Do yourself a favor as well and skip this location.Also, when me and several other people started asking about mobile orders then they suddenly went to the machine and started frantically printing them… they were clearly not even fulfilling mobile orders on the excuse that there were too many.
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October 2023 by Edwin Archbold
I bought coffee from this Starbucks coffee shop. I was drinking my coffee when I realized that my Starbucks gift card had fallen from my jacket. I went outside to look for my gift card because I was nervous that someone would find it. I asked the barista to keep my coffee cup and that I will pick up my coffee later,I went to pick up my coffee later but he told me that he had thrown away my coffee without any compassion, he refused to give me another one and he tried to close my door on my face. He was also rude to me. This was a very disappointing experience. Please contact me if you may have any questions.
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October 2023 by E. A.
I bought coffee from this Starbucks coffee shop. I was drinking my coffee when I realized that my Starbucks gift card had fallen from my jacket. I went outside to look for my gift card because I was nervous that someone would find it. I asked the barista to keep my coffee cup and that I will pick up my coffee later, I went to pick up my coffee but he told me that he had thrown away my coffee without any compassion, he refused to give me another one and he tried to close my door on my face. He was also rude to me. This was a very disappointing experience. Please contact me if you may have any questions.