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February 2024 by Arin S.
Terrible service horrible cashiers they should have a better management to train their staffs how to behave professionally and rude
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January 2024 by Jill M
I pop into this Starbucks location at least a few times a month to purchase a bag of decaf and the staff is always welcoming, friendly and professional. Wanted to give a special shout out to Lindsey, Priscella, Alberto, Jessica and the rest of the staff who are top notch and know how to treat their customers! Highly recommend the Sumatra Decaf - it's a delicious blend!
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January 2024 by rouse reeves
The only problem is hearing the associate saying they don't wash trays or the display case they just dust it off that really grossed me out you're suppose to wash everything in food service not dust it
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January 2024 by Cormac McCooe
The worst location in NYC. STAY AWAY. Spent 22minutes waiting for a breakfast sandwich today, ordered on site and proceeded to watch 20-40 online pick up food orders be packed and picked up while I waited. After assuring me it would be out momentarily, the staff proceeded to serve a dozen other customers and make me wait an additional 7minutes. This was on a Thursday morning at 9am when you’d think they’d be on their game, brutal never go here
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November 2023 by Pascal Sellner
Of course, the drinks are generally the same throughout the chain. The selection at this particular Starbucks is good and the employees were very friendly and cheerful. The customers were entertained with funny sayings. A very good service!
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October 2023 by Fahd Pezerovic
The people who work here are fast and efficient and really know how to make the drinks perfectly. Best Starbucks I've been to!
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August 2023 by M O
Great store and good service, it’s was empty on a Sunday but the service was good as well as the drink quality.They don’t have seating space
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August 2023 by Dennis Klotz
Staff is super rude and unfriendly. Does not care at all. You get stared at when paying if you tip or not and if you don’t even on a 3$ coffee you are dead to them. I feel like they would spit in my drink if I wouldn’t watch them closely. Worst Starbucks experience I ever had.
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July 2023 by Barbara Smutek
Carlos was fast and
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July 2023 by Ele F.
The heavy set Caucasian barrista that works at this location is miserable and combative.I literally asked for a dash more milk because the espresso was way too strong and she made it an issue. Asked for simple syrup and she says that I have to pay. They also hide the sugar at this location which is so odd. No stoppers or sticker dots for drinks.You need to ask for a sleeve when it should be common sense to add one to a hot drink .Honestly do not understand why certain people choose to work in hospitality when they clearly hate their lives.Save your money and go elsewhere!
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July 2023 by Eleonora F.
The heavy set Caucasian barrista that works at this location is miserable and combative.I literally asked for a dash more milk because the espresso was way too strong, and she made it an issue. Asked for simple syrup, and she says that I have to pay. They also hide the sugar at this location, which is so odd. No stoppers or sticker dots for drinks.You need to ask for a sleeve when it should be common sense to add one to a hot drink .Honestly, I do not understand why certain people choose to work in hospitality when they clearly hate their lives.Save your money and go elsewhere!
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July 2023 by Jayasimha Nuggehalli
Conveniently located right next to Grand Central station. Visited here couple of time to grab my morning latte during my recent visit to New York city. Ordered ahead to skip the line. Drink was ready to pick up when I visited. Good service. Good latte too.
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May 2023 by Ronald Foster
Good customer service and a nice place to grab something on the run. Unfortunately, there is no seating and no bathroom in this establishment for customers.
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May 2023 by Binoy Vasavada
Chaotic Starbucks during rush hour. The staff is amazing, friendly & hardworking. They try to be efficient every day.Drinks are on & off - not always on point. I feel the brewed coffees & even Americanos here are quite watered down.Enjoy their shaken espressos and cold brews the most.
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April 2023 by Allisea N.
Employee are kind and professional. However, the service take a very long time. DO NOT pre-order for pickup...particularly in the morning. Orders take 15+ minutes to prepare. Probably quicker to order in store. I would not come here for morning coffee.