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June 2023 by Максим Сальков
Incompetent workers sold me a defective product ve4361 and refused me an exchange.I bought glasses in this store three times. The third time was the last one.I lost 360$I do not recommend this store!!!Very bad!!!There is a photo of glasses and a defective case that scratched them
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April 2023 by Alicia
SA was nice but took so long to check out (10+ min) that I ended up not purchasing. Wish they would have been upfront so I wouldn’t have wasted time waiting.
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December 2021 by Mohammad
They had a lot of discounts on the sunglasses
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October 2021 by Moises Rodriguez
I've gotten decent customer service here first at the sunglass hut that used to be by the men's department in the basement, which seems to be removed now, and recently at this location on the first floor by the elevators. However I can't recommend their sunglasses, as the ones I had bought in the lower level are almost unusable now because the lenses are peeling so bad. I used them for about 2 years on and off. I'm pretty sure that shouldn't happen in such short time, especially with expensive designer ones. I believe the fact the salesperson had sold me the pair on display, rather than a pair out of the box, was a major contributing factor towards the fast degradation of my sunglasses. I remember asking them if they had a pair in a new box, and they said no. I still bought them because they were on sale, and I didn't know any better. If you still decide to buy some here, do it with their store credit card or find a way to keep the receipt, or else they probably won't allow returns/exchange. Also, don't buy anything if they only offer a display pair, or else you're cutting yourself short.
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October 2021 by Sara Chapman
Ludo was extremely helpful and very nice. He helped us find a great pair of glasses, making several recommendations and accommodating our budget. So far so good on the glasses. The customer service was great. (The DJ could take it down a notch. It's already hard to hear people in masks.)
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September 2021 by Moises RS
I've gotten decent customer service here first at the sunglass hut that used to be by the men's department in the basement, which seems to be removed now, and recently at this location on the first floor by the elevators. However I can't recommend their sunglasses, as the ones I had bought in the lower level are almost unusable now because the lenses are peeling so bad. I used them for about 2 years on and off. I'm pretty sure that shouldn't happen in such short time, especially with expensive designer ones. I believe the fact the salesperson had sold me the pair on display, rather than a pair out of the box, was a major contributing factor towards the fast degradation of my sunglasses. I remember asking them if they had a pair in a new box, and they said no. I still bought them because they were on sale, and I didn't know any better. If you still decide to buy some here, do it with their store credit card or find a way to keep the receipt, or else they probably won't allow returns/exchange. Also, don't buy anything if they only offer a display pair, or else you're cutting yourself short.
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August 2021 by Bosco Rodrigues
Wide variety of sunglasses from Ray-Ban and the luxurious brands.
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December 2020 by Naya
I was well treated here
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December 2019 by Mimti
(Translated by Google) Magnificent(Original)Magnifique