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March 2024 by Harry Kaufman
This used to be one of my favorite restaurants but every time I come back the food gets worse and worse. It’s got all the bones of a great spot still, exemplary service and a fun place to hang out, but the food is so unremarkable. To the point where it doesn’t matter what you order it all tastes the same. It’s such a shame to eat such unhealthy food and then not even feel like you enjoyed it ??? I guess the waffles were okay
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March 2024 by T Va
Food really good, service not so
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March 2024 by Jonas Rotach
Chicken and waffles was
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February 2024 by Melynda DeLoatch
Great staff and food.. however today our waffles came out cold, and my chicken came out before our waffles Jenny did her best to make sure we was taken care of. I guess today was an off day for the kitchen staff.
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February 2024 by Tom W. H. IV James
This is where you will get nothing but Blessings and Love. God Bless Sweet Chick.
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February 2024 by G S
Wreaked of weed, slow service, poor customer service, drinks were terrible, food took over a hour to be served & was cold, we arrived after 3 on a Saturday so I am not sure if staff was burnt out from the morning crowd… bc it wasn’t busy at all for such terrible service.
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February 2024 by miranda nieves
I went here the other night with my family and the food was great but the service was horrible. The waitress barely said hello when we greeted her then when our water ran out, I asked for a refill and she acknowledged me but never grabbed the water. She was visibly by our table and the bar just talking with her coworkers. We never got the water. Then we had to literally get up and grab her from talking to get our bill. She was so rude and cold. Won’t come here again. 14st location is so much better and friendlier.
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February 2024 by Moe Kaba
Best chicken and waffles in
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February 2024 by Chef J
I would’ve given my experience a better rating but I get better food and service eOrderingThrough the Uber app. Okay firstly I walked in the guest in front of meIs ordering the employee leaves the register without saying one word. No she will be right with you nothing. The following employee comes.she isn’t welcoming at all. She just staring at me. I tell her my order. She asked meOne or two I said one. She didn’t listen or hear me because . She charged me for 2. I kept saying one. She asked meFor my number. I give it to her she tells me imma get a text. WhenMy food is ready. I waiting 25Mins. Go back inside. Still no text so I Now go back inside the restaurant give them my name She’s like yes your food is ready. I’m like OK. I never got a text message saying it was ready. She’s like your food. Couldn’t have been there too long. I walk five blocks up. I sit down and eat my food. My french fries are cold. So I’m giving this trip and rating a very low score because of all of this . And if the manager reads this. If you’re hiring. I’mLooking cause this was a really bad experience and I wouldn’t mind coming in to give some trainings on customer service
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February 2024 by Mariam Melendez
Love it. Been coming here for years.
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February 2024 by lily perez
This has been my happy place for over a yr now, the fried chicken here is amazing and the drinks are good. The people are always super sweet and the place is really chill.
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February 2024 by Ei Ei Aung Maw
Food takes over 30 minutes to come out and the waffles are already cold. Flavor is also nothing to write home about for something we had to wait for over half an hour. Drinks were meh, both my friend and I didn’t enjoy our meal here.
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January 2024 by Marsha Slaughter
The only problem was that when my waffles were served they were not
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January 2024 by Jess Winstanley
This place is amazing - can’t believe we’ve been in NYC and this is our first visit. Chicken and waffles were the best I’ve had, our server Will was chill and super attentive, can’t recommend it enough. Love the neighborhood hood, too.Kid-friendliness: Our 10 y o is obsessed!
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January 2024 by Jasmine Caez
The chicken and waffles were good! My husband got the original chicken (which was better than mine) I got the chipotle (which was my mistake) it tasted like honey chipotle crispers from Chilis. Exactly like it, so I wasn’t a fan. I ate a couple of bites but the waffles were pretty good! Crispy and had flavor to them!The issue was the service, it was not the best, our waitress was pretty rude, (I get everyone has bad days, but I always make a point to say thank you and please, because I never want it to be on my end, and I’ve worked in the service industry before) she sat us and immediately wanted our order, and I asked her for a couple of minutes and she gave the biggest sigh, and walked away. (We’d never been there before) eventually she came back after a while and took our orders, she never came by to fill up our waters, didn’t drop our food off, we had to have another waitress bring us silverware, never came back to take our payment. Just to take our order and give us our waters in the beginning.We kept looking at her while we waited for the payment to be taken and she just kept looking away messing with her phone, another waitress had to come by and apologized for the wait and took our payment after waiting 20 minutes for the our card to be taken (we didn’t even get the check, we just wanted to hand over the card and leave because we had already been waiting forever for the check)The waitress that was helping us basically the whole time was really sweet, but the African American girl with long braids was very rude and our original waitress.
