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February 2024 by Dominique Niceforo
Refuseto process credit card want to get useful. W trumps secret service in every store or in the back refuse to process insurance claim for phone
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February 2024 by Amer Ait Ouhamou
Not even 1starVery bad customer serviceThey are not there for the business 100% location 77 and Broadway
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February 2024 by Rambo Le Roi Amir
Very rude people I ever met in t-mobile store, they don’t even talk to you when you walk in and they let you wait for long time and they’re not professional at all at all
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February 2024 by Inga Sur
I received the best customer service in my life! The employees Fred and Jaylin(I hope I spell it right) went extra 10 miles to help me get everything i wanted, everything i needed and even more! They showed me empathy and care, I cant be happier to visit TMOB on 77Th before the New Years Eve , that made my year for sure! Thank you T-mob, you do a great job choosing the best to represent you!
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January 2024 by Michael Burns
People very knowledgeable in their job..?
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December 2023 by Micaela B.
We loved our experience. It was so easy and simple to get my Wi-Fi setup. The wonderful woman who made this possible, also handed us a holiday cup. Highly recommend this -T-Mobile store.
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December 2023 by Chris Joyce
Fred and Brandon* were awesome! They helped me port over my phone, and set me up for T-Mobile’s home internet service too (which is super fast). Suffice to say, they provided exemplary customer service (and patience) - I am truly grateful ?
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November 2023 by joanna huntley
I'm very excited.with the service the workers are kind helpful and courteous especially Ernest. Five star customer service.
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October 2023 by Tirzah Hailey
Out of all of the Tmobiles in the city..this is by far the only one with the best customer service!! And I can say this because I'm dropping off cells like every 9 months due to damage. And always receive the best cust service. I skipped a whole bunch of stores to just get here. Today I had the honor of having "Jazz" the customer representative that assisted me with my cell put her skills into action.. she was the best...Very professional also loved her speaking voice. Plus she was so knowledgeable & courteous plus and knew how to maneuver thru each app with results...Homegirl didn't even ask for assistance...My girl was Johnny on the Spot. So if you need to get your cell info transferred from old cell to new...See Jazz!!???
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August 2023 by Melissa Pinto
I'm tired of walking into T-Mobiles and most employees not knowing anything about Galaxy phones. They should know about all their products. There's not that many, but apple and Galaxy are the top two so you'd think they'd bother to learn a single detail about Samsung phones rather than saying the one employee that knows about Galaxys is off. I literally announced I wanted to buy a phone and they all looked at me then went back to talking to eachother, rather than someone greeting me and offering help they just conversed with eachother and were on their phones. So I walked out because I'll be damned if any of them get commission for doing nothing to sell or inform me about a $1000 phone. Legit the worst service I've ever had in a t mobile that had no customers in it besides one guy who left 10 mins before I did.
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July 2023 by Majesty Marqúīs Warren Mirage (Unicorn Sparkle Fart 5000)
The TMobile expert has a great knowledge basis of company. His experience of 7 year shows when he is assisting you with your new Internet modem.
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July 2023 by Jakub Swiercz
Typical T-Mobile shoo. Clean with solid service.
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July 2023 by Majesty Marquis “Unicorn Sparkle Fart” Mirage
The TMobile expert has a great knowledge basis of company. His experience of 7 year shows when he is assisting you with your new Internet modem.
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July 2023 by Fabio Pizzuto
Good service. Staff was quick polite, and effective.
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July 2023 by Stella Thomas
Things are simpler here. Service is to the point and prices here are competitive.
