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February 2024 by Raphael Torres
Milton treated me so well. I loved the experience.
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February 2024 by Анна Кулеш
Terrible service. There are 2 consultants working. The rest are sitting at lunch. A queue of customers that are simply ignored. I came here several times because I live nearby, every time I had negative emotions. The employees don't want to work, this is the worst t-mobile in the city.
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January 2024 by Elvia Durand
Good deal
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December 2023 by F Cohen
The personnel have been patient and helpful in resolving an apparent problem with the return of a deposit on an Internet Gateway. However it took multiple visits to the store to resolve the issue. Ultimately "Wendy" took on the issue and was excellent in getting to a conclusion.
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December 2023 by Michael Wilborne
Store employees were exceptional with the knowledge and hands on experience in all areas concerning T Mobile. It was a pleasure being helped by them thank you.
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September 2023 by Ashley R.
WORST SERVICE EVER AT THIS STORE! Every time you go to this store for help the workers make you feel like you bothering them. Instead of helping you they set you up for failure and they lie about bills and service. There is a female who set up my account, we switched from Verizon. She completely lied about everything. I live a 2 minute walk from this store and I rather travel 2 hours to another t mobile location than to go here again.
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August 2023 by William
Not rating the store could care less about the store experience, I want to praise the Samsung S23 ultra, dammmm it's a monster phone, I use it in the gym, keeps on working, put it in my gym bag keeps on working, sweat all over it keeps on working, see the pattern, it's a great and durable phone, and the tech in this phone is phenomenal. Am not to savy on the tech lingo, all I can say is a great dammmm phone, am glad I got it instead of the iPhone, just my humble opinion, so thanks Samsung, don't mess up on the next phone, cause am getting it....
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August 2023 by Cal Derreberry
Everyone at this story was incredibly kind and helpful to me after I lost my phone, Wendy in particular. Could not have had a better experience!
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April 2023 by Víctor Paulinó
I went to upgrade my wife phone for her birthday. Johans service was great thank you for everything.
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March 2023 by Javier Ruiz
Horrible customer service. I don’t recommend this store at all. Some of the staff are ghetto and unprofessional. Staff will talk about customers to their colleagues while in their presence, in Spanish assuming you won’t understand what their saying. They have no patience when you have technical issues with your phone. I will be calling the corporate office so they can investigate this store. I believe most of the staff should be trained properly on customer service as well as being more organized.
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March 2023 by Latoija Nichole
I had a great experience! They didn't let me leave until my phone was working properly. I loved the fact that I was told if you have any other issues please come back and see us!
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March 2023 by LA LILLY
T- Mobile at 106th street Spanish Harlem are the worst. They only think of the sales!!!
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January 2023 by Hallie Galindo
Have came to this T-Mobile location several times within a week to get assisted with my phone , account , etc. Every time I went , I was welcomed & received with great service from all staffing. 10/10 would recommend this location & it’s team. Thank you guys again <3
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December 2022 by joan bennersom
Awful place, ever since they took over Sprint....... Service is poor
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September 2022 by Nathan A.
Very friendly and competent staff. I went there to return our old iPhones after an upgrade. I was immediately met by a very professional and helpful employee, who knew exactly what he was doing. He even showed me my bill for the next month, making sure that the offer we were promised for the upgrade was there.
