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March 2024 by Mohammed Sadiq
I have waited for more than one hour although I have taken the appointment. Very slow service if you want to talk to any of the representatives in the bank!
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March 2024 by adl odyssey
Their customer service is closed, and you need to make an appointment one day or a week before. They are not helpful to people in the right way. One time, they helped me make an appointment, but they scheduled it for another branch that was more than 3 miles away without asking me. It seems like they're trying to avoid work many times.
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February 2024 by Carmen Neely
This is the original Harlem TD Bank branch and their employees are professional, kind and courteous. They are always helpful and knowledgeable.
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February 2024 by Stefany Rodriguez
The staff is rude and the waiting list is long. I waited for 3 hours to open an account and no one helped me.
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December 2023 by Tylon Friar
The slowest bank and everyone just sits around doing nothing
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December 2023 by Solmarie Rodriguez
Nasty ?
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October 2023 by love love
On October 25th i went into TD bank. I waited 2 and half hours trying to cash a check at this place. Going back and forth with a lady who refused to listen to me. I tried to explain to her that my daughter is in the Hospital and I needed to get to her ASAP. Mind you I arrived at the bank at 3:40pm.This lady took about 30 minutes printing papers in my face wasting time before telling me she was unable to verify my check. At the last minute she smiles in my face and tells me go to Moneygram across the street. Mind you this is a check from their bank..I have no way of getting to my daughter. This is the worst service ever. I would not wish this treatment on my worst enemy. Some people have no ♥ You know who you are.
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October 2023 by Amandi Collazo
I only have one star do I can write the review , this is the worst branch in TD history , customer service is nasty racist and just please do every one in this community a favor and close it down .????
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September 2023 by 2B Prouductions
It's unfortunate You have to get on a public platform and dog out Your local bank branch. Poor Customer Service; long waiting time; Poor attitudes; chatting with colleagues as You should be focused on the Customer, May miss vital information. Ijs WE GOT TO DO BETTER!!!!!
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September 2023 by Nicole Miller
Don’t waste your time at this bank. It will be quicker to go to a TD bank downtown and back, before you get seen at this bank.
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August 2023 by Raymond Geremia
ATM area was dirty , sanitizer dispenser always empty. The ATM machines are down a lot of the time & then we have to go inside to the bank & wait on line with only 2 tellers working . Not so happy, I feel like customer service is not what it used to be
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July 2023 by Tee Camara
Went with my husband to open a business account and i had questions, the lady Hilda was very short with me. I felt she was talking down to me. Very unprofessional went down the street, got my questions answered and opened an account
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July 2023 by niya john
Tried cashing check here since it’s my bank didn’t allow me deposited check now it’s on a weeks hold I need the money ASAP..
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June 2023 by Jaymillyrock
Been having a banking issue where they keep adding charges onto my account and not solving my issues. I keep calling and getting the run around.
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June 2023 by Yvonne Almestica
Worst bank everYour waiting to be seen more then 1 hourStaff is rude and so is the security guardHorrible serviceTellers walking back and fourth lines long no customers service