-
November 2023 by sradha mudita
This branch is THE WORST ever! My husband came to withdrawal, He gave the teller Driver license and debit card, and they said they send the verification code number on his account. He forgot to bring those phone , he called me and ask me the code , then he gave the teller the code number , and they still refused to let him do the withdrawal! Then i called the branch and spoke with THERESA , I explained to her that my husband lefted his phone , and she told me i have to bring his phone to the branch ! I live at long island and i have a toddler , she ask me to bring his phone all the way to midtown???? I said it’s happened last time at other branch that he forgot his phone but the teller at other branch didn’t said anything , and THERESA said “WHY DON’T YOU GO BACK TO THAT BRANCH ??? AND SUPER RUDE!It’s my husband account, He’s the account holder, He gave them driver license and debit card, and verification code, unless if he didn’t have driver license and debit card then they can refuse him! !ONLY this branch giving hard time, not the 1st time!My husband NOT begging for money , he’s taking his own money !Never ever in my life speak with bank associates like THERESA! how come She can work there when she doesn’t even know how to treat the customer!
-
May 2023 by T Temple
The best staff at 45th Lexington Ave. MONICA is a terrific manager at this location. MELISSA is a wonderful assistant manager and NAILA is a amazing store supervisor. DARIAN is an outstanding FSR and Isaiah is excellent Teller. The staff treat their customers like family. Great location to get your financial needs done. Thank You TD
-
December 2022 by kri A
horrible service the lady wouldn't even look up at me when i walked in to try and cash a check. She was very rude and made a comment that felt was racial. Not sure what her problem is but the most unprofessional banker. i walked over 3 blocks to a different TD bank and where i was treated with respect
-
December 2022 by kk tt
horrible service the lady wouldn't even look up at me when i walked in to try and cash a check. She was very rude and made a comment that felt was racial. Not sure what her problem is but the most unprofessional banker. i walked over 3 blocks to a different TD bank and where i was treated with respect
-
December 2022 by Amin Manji
This is the best TD bank in NYC. They have excellent customer service. Theresa and the entire team at 45th street and Lexington Avenue are the best. Always helpful and with a smile.
-
August 2022 by Sade M
I love this branch. Gamal,Nyla,Darian and the manager Matt we’re all extremely helpful and welcoming!I highly recommend visit this branch for your cross border banking needs!
-
June 2022 by Gamal Ibrahim
Awesome branch, The staff is full of energy! They helped with all of the wants and needs! Everyone had a smile on their face and actually take the time to help!!!
-
June 2022 by Chandana Davis
Bank manager defaulted on appointment twice and ended up rejecting to provide service with some reason not previously communicated. Complete waste of time. 0 star if I can.
-
June 2022 by Xiny C
Bank manager defaulted on appointment twice and ended up rejecting to provide service with some reason not previously communicated. Complete waste of time. 0 star if I can.
-
June 2021 by Marcia Kent
Always experienced prompt and attentive service from the entire staff.Mr. BonRandy Nanong introduces updated products for current and future financial needs without being pushy or wasteful of customer time. His reliable, relatable analysis has been both satisfactorily effective and efficient.This is the best Manhattan TD Bank store for full banking services.
-
October 2020 by Alo Leo
People at the counter are group up and way too busy chatting. I was the only customer and Wait online for 3 mins and decided to leave because I really don’t have 3 mins to wait online and watch you guys chatting and on your personal cell phone!!!!!! About to cancel my TD business account. Will do chase instead Bc they are professional
-
January 2020 by Wei Peng Huang
People at the counter are group up and way too busy chatting. I was the only customer and Wait online for 3 mins and decided to leave because I really don’t have 3 mins to wait online and watch you guys chatting and on your personal cell phone!!!!!! About to cancel my TD business account. Will do chase instead Bc they are professional
-
May 2019 by Kalif Paul
Lana is horrible attitude and not helpful or understanding at all plz dnt got here
-
August 2018 by Sandra Larmond
The best bank in the world.. awesome!!
-
January 2018 by MK M.
Only good for ATM. No organization or care if u Need to see someone for help, came In at 3:30 on Friday just to discuss transferring to this bank for a personal Account. There are only two people on the floor, one at the desk, the other the counter, and several people walking around from the back "office" I asked the security guard if there was a sign in to speak to someone, she said "no just have to wait". So there is no way to know who is here for what, most Td banks haven a sign in for a list who was here first and for what reasons. I will go back to the TD bank near me in queens cause this location is a very poor establishment in this bank chain, I like Organization and efficiency, not this whatever, it's on ur time attitude.
