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March 2024 by Anna Maria Prokopovicova
DO NOT GO. I would give zero stars if I could. The THE ABSOLUTE WORST service I have ever witnessed.
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August 2023 by Allanah
Manager Michelle Marshall is super helpful. She greets customers and avails herself to help. She has assisted with common requests like cheque clearance, as well as more complex questions about funds transfers to another country, closing account, etc. Flexible and understanding. Easy banking!
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May 2023 by Thaís Gusmão
I never been so disrespected by an bank employee all as im being ar this TD BANK - juan is the WORST EVER jusr an absurd have someone so disrespectful working there and i have all the records about the way he treated me bec i know is legal record when you are in the conversation and ill suit this terrible bank
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April 2023 by Anvar Tashpulatov
One of the worst td location ever
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February 2023 by Lulu
Bad experience, not professional at all. Ending in creating a lot of problems on my account. Suggest to choose another branch of you have to use TD bank.
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January 2023 by Liz Tarducci
Your ATM machines are great if you wouldn't have vagrants telling you to stop making noise and waking them up just because it's early ?
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September 2022 by S R
Very friendly location and Nick was extremely helpful!!
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June 2022 by Edwina Wong
Had a great first experience with this bank/branch! Came in to set up an account for my teenage son and the process was very smooth. Michelle was awesome helping us set everything up and even showing my son how to deposit check via ATM!
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December 2019 by Rob Deniro
Disgusting Customer Service. Stay away.
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October 2019 by Jorenzo De Marco
The lady/staff in front was approachable and quick to assist me as well as Michelle help me out quickly but she wasn’t able to solve my problem.
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August 2019 by Bianca Rivera
Had a great experience at this TD bank. Tijay was very helpful, insightful and had such a great attitude even though I walked in 3 minutes after he had started. He resolved my issues with fees as well as a phone block that I had on my account. Overall, customer service was great, experience was great, the atmosphere was great, environment was clean and efficiency was high.
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June 2019 by Robert Furst
Michelle at this branch is terrific! This is a welcoming and attentive bank branch.
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April 2019 by Sayori N
Does the manager have honesty?? He could have explained not to take care by himself for the moment, if he had stayed at same floor!!
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March 2019 by dennis benny
I've been a loyal customer for years with 3 different accounts (saving/checking/business) and never had a problem with the bank at 49th and 2nd. Since I started coming here, only issues, they make no efforts to accommodate clients, bad customers service. Especially from an employee named Vanessa, so entitled, rude, she uses her position over customers, perhaps as sort of compensation. zero emphaty. Make yourself a favor and change location or teller.
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March 2019 by Dan Pfeifer
Beware of this bad bank!!!!!!!!